Business Analyst

Duties and Responsibilities

•     Identify and clearly document business unit requirements.

Analyze firm functions, processes, activities, and systems to improve their performance and/or effectiveness.

•     Determine the most useful business solutions for the firm.

Recommend alternative solutions to best meet the firm's goals.

•     Work closely and collaboratively with leadership and key business stakeholders to identify and solve a variety of business problems.

Solicit from stakeholders the symptoms of a problem, formally define the problem, break problem into component parts, and gather information about each of these parts from a variety of sources.

•     Write a description of business needs, business program functions, and steps required to develop or modify an application/system/process.

Review current capabilities, workflow, scheduling, lifecycle, and other limitations to determine if a program or program change is possible within an existing system (current vs. future state).

•     Document requirements in such a way that they may be tested in a standard/repeatable fashion.

Perform testing of requirements that have been written/documented, to assist with QA.

•     Write technical and process documentation and other relevant diagrams and materials.

Clear obstacles, bird-dog tasks and team member accountability, and escalate issues, as required.

•     Drive broad stakeholder engagement and communications.

Assist with oversight of 3rd party suppliers that are engaged on efforts.

•     Consult with other team members regarding project management standards and activities.

Coordinate with project teams.

•     Create project and process specifications.

Job Requirements

3+ years’ experience as a business analyst, supporting both application development, infrastructure, and/or security technology initiatives.

•     Must have an understanding of and experience with project management methodologies, including iterative development, Agile/Scrum, and structured approaches.

Must have strong knowledge and experience with MS Project or other project management software (Jira, Redmine, Confluence, GitHub, Version One, Yodiz, SmartSheet, Teams, etc.)

•     Experience establishing, documenting and maintaining process information.

Experience in financial services and regulated environments is required.

•     Gain a good understanding of the organization’s business goals and objectives.

Excellent communication skills, both written and verbal, including the ability to create and deliver technical presentations to technical and non-technical staff, and communicating with executive and operational management.

Certifications

•     One or more of the following certifications are preferred:

PMI Professional in Business Analysis (PMI-PBA)

•     IIBA Certified Business Analysis Professional (CBAP)

IIBA Certification of Capability in Business Analysis (CCBA)

IIBA Entry Certificate in Business Analysis (ECBA)