Business Analyst

• Possesses functional knowledge of assigned application technology including version releases, industry standards and legal & regulatory requirements
• Works under the direction of the Manager to provide application solutions for assigned business areas
• Interacts with the business stakeholders and subject matter experts, internal and external as appropriate, in order to understand their problems and needs
• Follows all Standard Operating Procedures SOP's (i.e. Patient Safety and Compliance)
• Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements
• Interacts with business stakeholders, internal and external as appropriate, to understand new business requirements and enhancement requests
• Communicates effectively with all parties related to assigned process area
• Achieves established goals
• Translates business requirements into product-specific designs and configuration, detailed requirement specifications and use cases, provides accurate and timely information and appropriate notification as required
• Delivers functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests