Business Analyst
Erie, PA
Contract
Rate: 60$/hr on C2C – Remote with Occasional travel - Supply chain Logistics experience
Job Requirements:
The ideal candidate will bring strong domain expertise in the logistics and supply
chain industry, work closely with business stakeholders, operations, and technology
teams to translate business needs into clear requirements and actionable solutions.
Must have familiarity with logistics/TMS platforms
Gather, analyze, and document business requirements from stakeholders
across logistics operations, freight/transportation management, and supply
chain functions
Translate business needs into clear user stories, functional specifications, and
process workflows for development and operations teams
Act as the liaison between business stakeholders and technical/development
teams throughout the project lifecycle
Analyze current business processes (freight booking, carrier management,
shipment tracking, warehousing, etc.) and identify opportunities for
improvement or automation
Support UAT (User Acceptance Testing) planning and execution, ensuring
delivered solutions meet business requirements
Prepare and maintain business process documentation, requirement
traceability matrices, and reports
Collaborate with QA, development, and product teams to ensure requirements
are correctly implemented
Support data analysis and reporting related to logistics KPIs (on-time
performance, carrier compliance, shipment costs, etc.)
Participate in stakeholder meetings, requirement workshops, and
sprint/planning sessions
Required Qualifications
8+ years of experience as a Business Analyst, with demonstrated domain
expertise in the logistics/freight/supply chain industry (e.g., freight forwarding,
transportation management systems (TMS), carrier management,
warehousing, or shipment tracking)
Strong understanding of logistics business processes and terminology
Proven experience gathering, documenting, and validating business
requirements
Excellent verbal and written communication skills, with the ability to work
directly with onshore stakeholders
Experience working with cross-functional and cross-time zone teams
(business, QA, development)
Proficiency with business analysis and collaboration tools (e.g., JIRA,
Confluence, Visio, Excel)
Basic SQL skills for data validation and reporting