Business Analyst - invoice reconciliation $48/hr
New York, NY - onsite
TEMP TO HIRE: Maybe ***Heavy excel and PowerPoint skills required
Summary:
The Business Services team is facing increasing workload and complexity in vendor management, reporting, and invoice reconciliation. A dedicated Business Analyst will improve efficiency, accuracy, and enable better decision-making.
- Manual, time-consuming invoice reconciliation and SLA tracking
- Inconsistent reporting and fragmented data
- Limited visibility into vendor performance
- Heavy administrative workload reducing strategic focus
Proposed Solution: Hire a Business Analyst to support: - Invoice validation and discrepancy management
- SLA tracking and dashboard reporting
- Data consolidation and standardized reporting (Power BI)
- Executive presentations and insights
- Process improvements and automation
Benefits: - 2–5% reduction in billing errors
- Increased efficiency and reduced manual work
- Improved vendor performance and accountability
- Better, data-driven decision-making
ROI:
Challenges:
• Manual, time-consuming invoice reconciliation and SLA tracking
• Inconsistent reporting and fragmented data
• Limited visibility into vendor performance
• Heavy administrative workload reducing strategic focus
Proposed Solution: Hire a Business Analyst to support:
• Invoice validation and discrepancy management
• SLA tracking and dashboard reporting
• Data consolidation and standardized reporting (Power BI)
• Executive presentations and insights
• Process improvements and automation
Benefits:
• 2–5% reduction in billing errors
• Increased efficiency and reduced manual work
• Improved vendor performance and accountability
• Better, data-driven decision-making
ROI:
Expected return within 6–12 months through cost savings, productivity gains, and risk reduction.
Recommendation: Approve the addition of a Business Analyst role to improve financial control, operational efficiency, vendor accountability, and strategic decision-making. Either promote from within or source externally. We may have capable candidates in-house that can be repurposed (this position would replace two current contract workers)
FTE Business Analyst role to support:
Business Services Operations: • Creating & maintaining SOP's
• Landlord resource recertifications
• SAR Ticket Management for GEAR applications
• Office Tiering / Categorization
• Metrics Reporting
Vendor Invoice Reconciliation: • Validate invoices against contracts and SLAs
• Identify discrepancies and overbilling
• Standardizing reconciliation processes
Vendor SLA Management: • Track SLA performance metrics
• Develop dashboards and reporting
• Escalate risks proactively
Reporting & Data Consolidation: • Centralize data from multiple vendors
• Build consistent reporting frameworks
• Power BI Reporting for Weekly and Monthly Checklists
• Power BI Reporting for iOffice SLAs & Metrics
Executive Presentations: • Develop leadership presentations
• Create Quarter Business Services Meeting Agendas
• Translate data into clear insights
Process Improvement: • Streamline processes
• Supporting automation
Stakeholder Engagement:
• Collaborate across teams
Ad Hoc Analysis:
• Root cause analysis
• Audit and compliance support