Business Analyst

Serve as the primary liaison between business users, vendors, and program leadership to ensure successful execution. Translate operational and business process needs into functional requirements and coordinate delivery with vendor implementation teams.

Purpose: Drive business process adoption and ensure the program meets operational requirements across sites and stakeholders.

Role Classification: Business program support, change management, and operational readiness

Key Responsibilities:

• Partner with business stakeholders to define, document, and prioritize business requirements.
• Translate operational and business process needs into functional requirements and coordinate delivery with vendor implementation teams.
• Coordinate and lead user acceptance testing (UAT), business process validation, and readiness activities.
• Develop training materials and facilitate end-user training to support adoption.
• Support store/site readiness activities, including communications, process alignment, and go-live preparation.
• Identify process improvement opportunities and recommend enhancements that increase business value.
• Serve as the primary liaison between business users, vendors, and program leadership to ensure successful execution.