Business Analyst II, GSRC Analytics

Are you passionate about turning data into meaningful action? We are looking for a Business Analyst II who thrives on solving complex problems, building scalable analytics solutions, and partnering with cross-functional teams to drive informed decision-making. In this role, you will analyze business processes, uncover opportunities through data, and deliver insights that shape strategy. You will work with stakeholders to define requirements, build reporting frameworks, and propose solutions that balance business value with level of effort. If you are curious, analytical, and energized by translating numbers into narratives that influence real outcomes, we want to hear from you.

Key job responsibilities

• Analyze large datasets using SQL and other analytical tools to identify trends, diagnose root causes, and generate actionable insights that inform business decisions across your team and partner teams.
• Design, build, and maintain automated reporting systems and dashboards that provide visibility into business performance, highlight anomalies, and reveal new opportunities.
• Partner with stakeholders across operations, product, and finance to understand business needs, define requirements, and deliver high-quality analytical solutions on time.
• Identify opportunities to streamline and optimize business and data processes, determining when solutions should be repeatable versus one-time, and implement improvements that increase team efficiency and scalability.
• Communicate findings clearly through written and verbal channels, tailoring insights to the audience - from detailed technical discussions with peers to concise summaries for leaders up to three levels above.

A day in the life

You will start your day reviewing key metrics and monitoring dashboards to stay on top of business performance. From there, you might dive into a diagnostic analysis to understand a shift in a critical input metric, then join a working session with product or operations partners to scope out a new analytics request. You will regularly evaluate when to leverage generative AI tools to augment your productivity and when more specialized technical expertise is needed to drive a project to resolution.

About the team

Our team is committed to using data as a catalyst for smarter, faster decisions at Amazon. We partner closely with business and technical teams to deliver analytics that matter - insights that directly influence strategy and improve outcomes for our customers. We value collaboration, continuous learning, and building inclusive environments where every voice contributes. If you are looking for a role where your analytical skills create visible impact and you grow alongside a supportive, high-caliber group, this is the team for you.