Analysis Skills, Business Analysis, Business Intelligence, Business Support, Cargo/Freight, Communication Skills, Continuous Improvement, Cross-Functional, Data Quality, Database Report Tools, ERP (Enterprise Resource Planning), Enterprise Data Integration, Identify Issues, Leadership, Legal, Logistics, Logistics Analysis, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Operational Improvement, Operational Support Systems (OSS), Operations Processes, Performance Management, Performance Tuning/Optimization, Process Improvement, Reporting Dashboards, Risk Management, Root Cause Analysis, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Supply Chain Management, Supply Chain Operations, System Integration (SI), System Operations, Systems Analysis, Team Player, Technical Operations, Time Management, Train Transportation, Transportation and Logistics, Trend Analysis, Workflow Analysis
Business Analyst
Drive Smarter Logistics Through Data, Systems, and Process Innovation
Are you passionate about logistics, analytics, and solving complex operational challenges? Do you enjoy connecting systems, improving data visibility, and building smarter transportation processes that create measurable business impact?
We are seeking a highly motivated Commercial Logistics BI Analyst III to join a fast-paced Business Improvement team focused on transportation systems, logistics analytics, process optimization, and enterprise data integration. This is an opportunity to work at the intersection of supply chain operations, technology, analytics, and continuous improvement in a highly collaborative environment.
In this role, you'll help enhance transportation management capabilities, improve logistics transparency, optimize system performance, and support strategic business initiatives across rail and truck operations.
What You'll Be Doing
Logistics Systems & Integration Support
- Monitor and support integrations between Transportation Management Systems (TMS) and SAP/ERP platforms.
- Troubleshoot complex system and process issues, conduct root-cause analysis, and drive timely resolution of operational challenges.
- Maintain high levels of data integrity across logistics systems and support critical transportation transactions.
Business Intelligence & Analytics
- Leverage operational data, reporting tools, and analytics to identify trends, improve visibility, and support data-driven decision-making.
- Analyze logistics workflows and end-to-end data flows to improve reporting consistency, operational accuracy, and process efficiency.
- Develop actionable recommendations that improve transportation performance and system effectiveness.
Process Improvement & Operational Excellence
- Partner cross-functionally with logistics, IT, commercial, and operational teams to support system enhancements, integrations, and process optimization initiatives.
- Support strategic business improvement projects focused on freight management systems, logistics transparency, and operational scalability.
- Document process changes, business requirements, system interactions, and improvement initiatives while communicating business impact to stakeholders.
Collaboration & Leadership
- Serve as a knowledgeable resource for transportation systems and logistics workflows across the organization.
- Work independently on moderately complex assignments while effectively managing priorities, risks, and stakeholder communication.
- Help drive a culture of continuous improvement by identifying opportunities to challenge inefficiencies and implement sustainable solutions.
What We're Looking For
Required Qualifications
- Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (or equivalent experience)
- 4+ years of experience supporting:
- Transportation Management Systems (TMS)
- SAP or ERP platforms
- Logistics operations
- Process improvement initiatives
- Strong understanding of rail and truck transportation operations, including shipment tracking, freight optimization, and carrier coordination
- Excellent analytical, troubleshooting, and critical-thinking skills
- Experience documenting business requirements, workflows, and system interactions
- Proficiency with Microsoft Excel, PowerPoint, Word, and Microsoft 365 tools
- Strong communication and collaboration skills with the ability to work cross-functionally
- Ability to thrive in a dynamic, fast-moving business environment
- Legal authorization to work in the United States
Preferred Experience
- Experience with SAP S/4HANA and SAP R/3
- Familiarity with:
- Vendor billing documents
- Shipment cost documents
- Nominations
- Ticket actualization
- Experience integrating TMS platforms with ERP and enterprise systems
- Ability to map end-to-end business processes and improve enterprise-wide data accuracy
- Experience supporting logistics optimization initiatives across rail and truck operations
- Exposure to business intelligence, reporting, or dashboarding tools
Why This Opportunity?
This role offers the chance to make a direct impact on logistics performance, system effectiveness, and operational visibility within a large-scale commercial environment. You'll work alongside experienced professionals, contribute to meaningful transformation initiatives, and help shape smarter, more scalable logistics operations through technology and analytics.
If you enjoy solving operational challenges, improving systems, and turning data into business value, this could be an excellent next step in your career.