Key Responsibilities

• Participate and collaborate as a member of an Agile development team
• Understand end-to-end business flows by working regularly with Product Owners, SMEs and business teams
• Elicit, analyze and document business requirements; write user stories with clear acceptance criteria
• Create functional and technical specifications, process flows, business rules and other business and product artifacts
• Define improvements to business processes and products
• Assist decision-makers by gathering and analyzing information needed for informed decisions
• Collaborate with Product Owners and QA to identify and write detailed test cases from user-story acceptance criteria, and support UAT
• Communicate requirements to engineers and QA for accuracy and automation needs; help troubleshoot issues and propose enhancements

Required Qualifications

• Bachelor's degree in business or a related field, or equivalent experience
• 5+ years of hands-on business analysis experience
• Insurance industry experience required (property and casualty preferred)
• Knowledge of insurance coverages, rating schemes and insurance products
• Knowledge of Agile methodologies (Scrum, Kanban, etc.)
• Experience with application lifecycle management tools such as Azure DevOps, JIRA or Rally
• SQL knowledge
• Excellent oral and written communication skills with all levels of the organization and with outside parties, including vendors

Preferred Qualifications

• Knowledge of property and casualty rating, policy coverages and endorsements
• Experience with Guidewire or other insurance core systems
• Prior project management experience
• CBAP/CCBA or Agile certification