Business Analyst

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY, and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in the achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you. 

Centra Credit Union has an exciting opportunity for a Business Analyst in Columbus, Indiana. The Business Analyst is responsible for providing expert consultation and serving as a business partner with lines of business for the banking systems. This role includes ownership of banking systems, compliance with Centra policy for system security, sharing technical skills, and applying analytical thinking to provide ongoing innovation, improvement and value to stakeholders.

At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. Compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family.

Spanish/English interpreters may be eligible for an interpreting differential.

ESSENTIAL FUNCTIONS: This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform. 

• Ensures application functionality and efficiency and collaborates with lines of business to support development, configuration, testing, upgrades and implementation of business systems.
• Collaborates and actively participates with lines of business to support business objectives, requirements, and challenges and gathers documentation. Provides subject matter expertise to educate lines of business. Ensures timely communication with all Stakeholders, providing updates to tasks and projects, while being proactive to eliminate roadblocks and provide best service standards.
• Maintains expert working knowledge and documentation of systems supported to provide accurate technical and operational guidance to Team Members. Maintains a working knowledge of additional business systems to provide backup support when needed.
• Builds vendor relationships representing the Credit Union and gains understanding of vendor services and benefits that are available.
• Conducts research and identifies areas for process improvements, cost savings, efficiencies and communicates trends, patterns and insights that can help improve business decisions.
• Assists with Audit, Disaster Recovery and Business Continuity planning as directed for IT.
• Provides after-hours and weekend support for applications and systems as needed.
• Presents reports and other presentations periodically to the Leadership Team and any Stakeholders.

EDUCATION & EXPERIENCE – (Equivalent combination of Education & Experience will be considered.)

• Associate's Degree in Related Field
• Three years to five years of similar or related experience, including preparatory experience

Centra is an Equal Opportunity Employer.