Business Analyst

Job Description:
Job Title: Business Analyst
Location: Charlotte, NC (100% Onsite)
Duration: October 19, 2026 December 31, 2027
Type: Contract 14 months

Position Overview
The Business Analyst will contribute across the definition, requirements, design, build, and delivery phases of a project or program. This role builds a working knowledge of the company, its processes, and its customers - then uses that understanding to analyze business processes, identify requirements, and propose solutions that meet the organization's needs. The Business Analyst will solve a range of well-defined problems using standard procedures, understand key business drivers, and apply that understanding across project planning, testing, and implementation. While the role carries no supervisory responsibilities, the Business Analyst may provide guidance and support to newer associates.

Key Responsibilities

• Requirements Gathering & Documentation
  Conduct interviews, workshops, and meetings with stakeholders to elicit business requirements
  Document requirements clearly and completely, ensuring traceability throughout the project lifecycle
• Business Process Analysis
  Analyze current-state business processes to identify gaps, ineffiences, and improvement opportunities
  Develop process maps, flowcharts, and other visual representations to illustrate both current and future-state processes
• Solution Design & Evaluation
  Collaborate with stakeholders to define solution options
  Evaluate the feasibility of proposed solutions and support decision-making with structured analysis
  Stakeholder Engagement & Communication
  Facilitate communication and collaboration among stakeholders across the project lifecycle
  Serve as a liaison between business and technical teams to ensure shared understanding
• Project Support & Collaboration
  Provide support to project teams and collaborate with cross-functional groups to ensure alignment and successful delivery
  Participate in project planning, testing, and implementation activities

• Experience in business analysis, requirements gathering, and process documentation
• Strong analytical and problem-solving skills with the ability to evaluate solutions using standard procedures
• Working knowledge of process modeling techniques and tools (process maps, flowcharts)
• Solid understanding of how business drivers shape project outcomes
• Clear written and verbal communication skills; comfortable facilitating interviews and workshops
• Ability to work with cross-functional teams and guide newer team members as needed

• Prior experience in financial services or banking environments
• Familiarity with standard BA tools (Visio, JIRA, Confluence, or equivalent)