Business Analyst

Business Analyst

Salary

$85,608.00 - $123,264.00 Annually

Location

Boulder County, CO

Job Type

Full-time

Remote Employment

Flexible/Hybrid

Job Number

6933(BA1)

Department

Information Technology

Division

ITD ITE Information Technology

Opening Date

11/04/2026

Closing Date

11/18/2026 11:59 PM Mountain

FLSA

Exempt

• Description
• Benefits
• Questions

Description

Boulder County Information Technology Department is seeking to hire a Business Analyst. Business Analyst I is a specialist classification in the Business Analyst series. The Business Analyst series is responsible for analyzing present business practices and processes and finding ways to improve on them. The Business Analyst I provides analysis on large technology projects. The Business Analyst I serves as a primary contact for technology and business issues that are affected by technology in the Office/Department.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 5:00pm. This position will work remote and out of 2025 14th St, Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $85,608.00 - $104,436.00 Annually

Tentative Hiring Timeline:

• Phone Screening: Week of November 23rd
• First Round Interviews: Week of November 23rd
• Second Round Interviews: Week of November 30th
• Reference Check: Week of November 30th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties

• Application administration of Public Works software systems and support of the Asset Management System from OpenGov, formerly named Cartegraph; assets currently tracked include buildings, infrastructure, open space, agriculture, weed mitigation, fleet, roads, bridges, signs, etc.
• Partner with Facilities, Emergency Management, and other departments to ensure space, asset, and notification system data remains accurate, and generate utilization/space reporting as needed
• Troubleshoot and resolve issues in Oracle Fusion, Alertus, and other enterprise systems as assigned, including Oracle Fusion Approval workflow troubleshooting, Budgetary Control reporting and troubleshooting, Accounts Payable, Accounts Receivable, Project, Contracts, and Assets issues as needed
• Analyze approval hierarchies, escalation paths, and workflow exceptions; collaborate with Finance and HR teams to correct manager hierarchy issues impacting approvals; recommend improvements to streamline expense and invoice processing (applicable to assigned Oracle Fusion modules)
• Investigate system integration issues, including API/URL encoding, parameter formatting, and integration failures; work with IT teams to support integrations between enterprise systems (e.g., Cartegraph, Oracle Cloud, OpenGov budget and external systems such as corporate card feeds or payment files)
• Assist end users with technical issues across supported systems as needed; document common issues, solutions, and best practices in the ServiceNow knowledge base; assist training team in developing future training sessions that would be impactful
• Performs related work, as required
• May be reassigned during emergency situations

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:

• 6 (six) years of combined education and experience in a related field

Additional related education may count towards required experience.

BACKGROUND CHECK:

• A job offer is contingent on passing a background investigation

Supplemental Information

PREFERRED QUALIFICATIONS:

• Experience with Oracle Integration Cloud (OIC)
• Experience with OTBI, FRS, or SQL to support Oracle Fusion reporting
• Experience working with account hierarchies, system issues, and workflow configuration; knowledge of Oracle Cloud ERP (Accounts Payable, Accounts Receivable, Project, Contracts, and Assets)

KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to build reports and dashboards for space/asset utilization
• Considerable knowledge in methods, procedures and practices of systems analysis
• Thorough knowledge, understanding, and effective utilization of job-related information, technical skills and procedures
• Ability to conduct metric, demographic and statistical studies, and to develop appropriate recommendations integral to business case analysis
• Ability to troubleshoot a variety of problems
• Ability to work well with other employees, the public, and personnel in other departments or agencies and demonstrate the ability to interact with others that results in cooperation, mutual respect and common benefit
• Strong knowledge of space, facilities, and asset management systems such as Cartegraph (floor plans, space/room data, occupancy, asset/inventory tracking) or comparable CAFM/IWMS platforms
• Understanding of large infrastructure and property activity tracking, MTBF, duty/maintenance cycles, appreciation/depreciation etc.
• Familiarity with API fundamentals, including URL encoding and parameter handling
• Ability to diagnose workflow failures and interpret system logs or error messages
• Ability to translate business issues and requirements into system solutions

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.

• Additional Benefits include

• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements

• 12 weeks Paid Caregiver leave

• Breast feeding friendly-work environment

• Infants-at-work policy

• Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!

• Access to a nationally-recognized wellness program

• Employee Assistance Program

• PERA 401k

• Social Security retirement plans

• Additional Life and Disability Insurance

• Critical Illness and Accidental Insurance

• County-paid tuition assistance

• Eligible for PSLF- Public Service Loan Forgiveness

• Free EcoPass

• Hospital Indemnity

• ID Theft Protection

• Pet Insurance

• 8 Hours of Paid Public Service Leave

• Generous paid time off

• Holidays

• New Years Day

• Martin Luther Kings Birthday January

• Presidents Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Indigenous Peoples Day

• General Election Day November (first Tuesday after the first Monday, even years)

• Veterans Day

• Thanksgiving Day November

• Friday after Thanksgiving*

• Christmas Eve- ½ day (full day off depends on day of the week)

• Christmas Day

• New Year's Eve- ½ day (full day off depends on day of the week)

• Vacation

• 80-hour bank of vacation at the time of hire

• Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.

• Medical

• Eight hours of medical leave for each month employed.

• PERA- The County and all employees pay into both Social Security and PERA

• Employer contribution to Social Security: 7.65% of salary

• Employer contribution to PERA (Local Government Division- most county employees: 15.80%

• The District Attorney's Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving

Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.

01

Please describe how you meet the minimum requirement of 6 (six) years of combined education and experience in a related field.

02

Describe your experience administering or using space, facilities, or asset management software (Cartograph, Archibus, iOffice, CAFM/IWMS tools) include your role and years of experience.

03

Describe your experience learning and independently administering unfamiliar or niche software systems. Include specific examples and approximately how long it took you to become proficient.

04

Describe your approach to documenting system configurations or troubleshooting steps for a team.

05

Describe a time you managed competing priorities across multiple systems, projects, or departments. How did you decide what to tackle first?

06

List any enterprise ERP, iPaaS/integration, or mass notification platforms you have administered (e.g., Oracle Fusion, OIC, Alertus, Workday, SAP, ServiceNow) and your years of experience with each. This is a bonus criterion - not required.

07

One of our guiding values is around Inclusion. We value, respect, and support all individuals by being an inclusive, culturally responsive county government. What do you perceive as a challenge when working with a diverse workforce?

08

Please share an example that demonstrates your respect for people and their differences; how have you worked to understand the perspectives of others?

Required Question

Employer Boulder County

Address 2025 14th Street

Boulder, Colorado, 80302

Phone 303-441-3525

Website http://www.bouldercounty.org