Business Analyst

The person hired for this position will support large-scale application modernization initiatives involving public-sector human services programs, including case management, incident management, quality management, and related business operations. You will assess existing applications, identify functional gaps, redesign business workflows, and translate complex business policies and user needs into detailed functional designs.

Business Analyst – Application Design, Redesign & Modernization
Location: Boston, MA (Hybrid)
Schedule: Monday–Friday, 9:00 AM–5:00 PM (37.5-hour workweek)
Pay Rate: Up to $54 per hour
Employment Type: W2 Contract

We are hiring a Business Analyst – Application Design, Redesign & Modernization for our client located in the Boston, MA area. The person hired for this position will support large-scale application modernization initiatives involving public-sector human services programs, including case management, incident management, quality management, and related business operations.

Please note: No C2C, Subcontracting or Visa Sponsorship of any kind is available for this position. 
 

This is an excellent opportunity for an experienced Business Analyst with a strong background in application redesign, functional requirements, and enterprise system modernization. You will assess existing applications, identify functional gaps, redesign business workflows, and translate complex business policies and user needs into detailed functional designs.

The successful candidate will take ownership of major business analysis and functional design deliverables while working closely with business stakeholders, technical teams, and project leadership.

Experience supporting case management, healthcare, human services, government, or other highly regulated applications is strongly preferred.
What You'll Do

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  Lead discovery, current-state assessments, requirements gathering, workflow analysis, and future-state solution design.
  
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  Evaluate existing applications, business rules, workflows, user roles, integrations, data flows, reports, and system dependencies.
  
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  Identify functional gaps, process inefficiencies, conflicting requirements, usability issues, and opportunities for improvement.
  
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  Design future-state application workflows, including user permissions, approvals, task routing, notifications, escalations, validations, and reporting.
  
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  Develop detailed functional documentation, including process models, use cases, user stories, functional specifications, business rules, screen and field requirements, and acceptance criteria.
  
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  Evaluate solution alternatives and document recommendations, assumptions, tradeoffs, dependencies, and potential impacts.
  
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  Lead functional design reviews and walkthroughs, resolve requirements gaps, and obtain stakeholder decisions and approvals.
  
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  Maintain requirements traceability throughout design, development, testing, and implementation.
  
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  Identify scope changes, project risks, unresolved decisions, and dependencies, escalating issues with recommended solutions.
  
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  Communicate complex business and technical concepts clearly to both technical and nontechnical stakeholders.
  

What We're Looking For

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  5+ years of progressively responsible Business Analyst experience supporting complex application development, redesign, or modernization projects.
  
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  3+ years of direct experience leading or owning functional application design or redesign.
  
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  Demonstrated ability to independently own major business analysis and functional design deliverables.
  
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  Experience assessing legacy applications, defining future-state functionality, evaluating design alternatives, and supporting solutions through development, testing, and implementation.
  
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  Participation in at least two substantial application implementations, replacements, redesigns, or modernization initiatives across multiple phases of the software development life cycle.
  
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  Ability to translate complex business policies, regulations, operational procedures, and business rules into functional application requirements and testable specifications.
  
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  Experience leading requirements-gathering sessions, workflow design, and solution design discussions with business stakeholders, subject matter experts, and technical teams.
  
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  Strong documentation skills, including functional specifications, process models, user stories, business rules, acceptance criteria, and requirements traceability.
  
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  Understanding of the full Software Development Life Cycle (SDLC) and experience working in Agile, hybrid, or iterative delivery environments.
  
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  Excellent analytical, problem-solving, communication, and stakeholder management skills.
  
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  Ability to work independently, manage competing priorities, and deliver high-quality work with limited supervision.
  

Preferred Qualifications

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  Experience with case management, healthcare, human services, or public-sector applications.
  
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  Background working in highly regulated environments with complex operational workflows.
  
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  Familiarity with application modernization and redesigning legacy enterprise systems.
  

 
Interested? If you have strong Business Analysis experience and have led application redesign, functional design, or modernization initiatives, apply today!

#INDIT