PROJECT DESCRIPTION: Customized Assistance Services tracking systems streamline reporting and monitoring of programmatic and financial information and interface with existing HRA systems. This enables CAS to maximize the effectiveness and efficiency of the services it delivers and the programs it manages. It also contributes to meeting federal and state mandates and the realization of HRA’s goals of helping the people it serves reach the maximum attainable level of self-sufficiency and to fulfill the agency’s responsibilities under various city and state agreements.
Tasks & Duties
- Develop system design specifications
- Develop and prepare documents for the general design of solutions that meet system and security requirements, including the selection of alternative approaches
- Develop specifications for databases, communication systems, hardware, network, security, storage and software configurations
- Develop structured diagrams for the specifications of databases, communication systems, computer or storage area networks, security or network programs
- Develop, compile, maintain and document configurations of the following: databases, servers, computers, security and network monitor systems, packaged programs, macros, utilities, and communication systems
- Develop system documentation
- Develop operational and installation procedures for communication systems, hardware, network, security, storage and software
- Develop guidelines and upgrade techniques of new operational procedures for the support of databases, hardware systems, operating systems software, network systems software, security and client server systems
- Develop detailed systems operations designs.
- Perform System Design/
- Work with staff (e.g, managers, senior programmers, support staff, product manager) to plan program systems implementation, enhancements and changes
- Create, test and maintain program systems
- Design reports, audit trails/logs, security mechanisms
- Provide assistance to technical support staff when they are unable to resolve a program, database, or IT issue by themselves
- Perform Testing/Evaluation
- Tests programs and systems and integrates system modules
- Develops, implements, and monitors information technology quality assurance standards
- Provide user support in identifying production system issues
Required Skills
A minimum of 3 years of experience with the following skill sets:
· Designing web services-based applications
· Designing document management systems
· Designing Active Directory based security,
· Designing telecommunications systems
· Designing workflow systems, payroll management systems and 3 tiered applications