Title: Business Analyst 3
Location: Plano,TX
Employment Type: Contract
Compensation:
Pay Range$39.00-$49.00 Per Hr
Description
This contract role, based in Plano, TX, involves managing business operations and customer escalations.
Responsibilities include data analysis, process improvements, and project support.
Proficiency in spreadsheet and presentation software is essential.
Key Responsibilities
Manage customer and partner escalations, including refunds and replacements.
Analyze data for process improvements and report findings to leadership.
Coordinate cross-departmental collaboration to enhance customer satisfaction.
Develop dashboards for stakeholders and support project documentation.
Support operational planning and day-to-day business functions.
Qualifications
5 years of experience in business analysis or project management.
Bachelor's degree in Business, Finance, or a related field.
Proficiency in spreadsheet and presentation software.
Strong communication and collaboration skills across organizational levels.
Experience in strategic planning and resource allocation.
Core Technologies
Spreadsheet Software | Presentation Software
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here
https://www.mitchellmartin.com/privacy-policy. Onboarding Expectations
Learn more about our Onboarding Process here
https://youtu.be/rjV_NFYjyY4 EEO Statement
Learn more about our EEO policy here
https://www.mitchellmartin.com/eoe-statement #LI-GV1