Business Advisor (Korean Speaker)

• Salary range: $55,000 – $65,000, commensurate with experience.
• Annual performance-based bonus opportunities tied to both individual and organizational success.
• Comprehensive benefits package (medical, dental, vision, retirement plan).
• Generous PTO and paid holidays.
• Hybrid work model: flexibility to work remotely after training period with initial 3 months of onsite training.
• Ongoing professional development, coaching, and opportunities for advancement within the organization.
• Be part of a mission-driven non-profit CDFI that empowers entrepreneurs, strengthens communities, and fuels economic growth in NYC.

• Build strong partnerships with small business owners, business associations, and community organizations by participating in outreach efforts and local events.
• Provide one-on-one counseling on small business’ financial situation and provide cash flow guidance.
• Assist small business clients with REDC loan application package for submission to underwriting.
• Manage and monitor the performance of their loan portfolio and follow up with loan clients that need more counseling.
• Conduct site visits to better understand client operations and business needs.
• Organize and lead workshops for small business owners, as needed.
• Maintain close client contact to ensure satisfaction and anticipate financing needs.
• Diligently and promptly enter and track all relevant client information in Salesforce.
• Uphold confidentiality of all client information.
• Meet expectations for attendance and punctuality.
• Perform other related duties as assigned.

• Bachelor’s degree OR equivalent experience in business, finance, or community development.
• Fluent in both English and Korean.
• Knowledge and understanding of tax reports, profit & loss (P&L) statements, and account statements are required.
• Experience in outreach and marketing (formal or informal), including promoting services or general marketing, to generate new leads is required.
• 2+ years of experience in small business counseling, lending, economic development, or entrepreneurship is preferred.
• Formal or informal experience managing a small business.
• Excellent knowledge of local businesses and resources in Flushing (NYC), Long Island and Westchester County location (eastern area, near Queens).
• Strong background in client management and customer service.
• Strong analytical, verbal, written, and interpersonal communication skills, with the ability to present information to a diverse customer base.
• Finance and Accounting knowledge preferred.
• Commitment to the confidentiality of sensitive materials and information.
• Strong organizational skills with attention to detail.
• Ability to quickly gain knowledge of local businesses and resources.
• Hands-on experience working with small business owners is a plus.
• Experience working with low-income individuals in diverse communities.
• Proven ability to multitask, work under pressure, and meet deadlines.
• Proficiency in Salesforce, Google applications, and Microsoft Office Suite (specifically MS Word and Excel).
• Location Requirement: This is a hybrid remote position with initial 3 months of on-site training. Must be willing to travel between Flushing (NYC), Long Island and Westchester County location (eastern area, near Queens).

• Support efforts that ensure a safe and healthy work environment.
• Appreciates the value of working collaboratively with individuals who bring a wide range of perspectives, experiences, and ways of thinking.
• An understanding of how systems and structures can affect people's opportunities and experiences in different settings.
• Maintain a positive, helpful attitude.
• Enjoy your time at work!

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