Building Support Specialist Technician

ABM Industries

Tempe, AZ
1 day ago

$32–$36 Per Hour

Highlights

Soft services support will include ensuring the functionality of meeting spaces, supporting client tours, maintaining signage, managing office supplies, and assisting with events. Preventive Maintenance: Conduct regular inspections and preventive maintenance of equipment, systems, and common areas to prevent potential issues and ensure everything is in optimal working condition.

Numbers & Facts

Location	Tempe, AZ
Industry	Business Services - Other
Salary	$32–$36 Per Hour
Company Size	10,000 employees or more
Year Founded	1909
Website	http://www.abm.com/

Description

Overview

About The Client

ABM proudly partners with a pioneering autonomous mobility and technology company that is redefining the future of transportation. Operating at the forefront of innovation, this client is transforming how people and communities move through the world. Behind this groundbreaking technology is a rapidly expanding, highly sophisticated operational environment where safety, reliability, precision, and exceptional execution are essential to success.

Supporting this client offers a unique opportunity to work in a dynamic, fast-paced, 24/7 environment where innovation and operational excellence go hand in hand, and change is constant. As the organization continues to evolve and expand, success requires adaptability, collaboration, sound judgment, and a proactive approach to solving challenges and delivering exceptional results.

We seek talented, driven professionals who take pride in their work, embrace new challenges, and are motivated to make a meaningful impact. This is an opportunity to grow professionally, contribute to an extraordinary mission, and play a valuable role in shaping the future of transportation.

Position Summary

The Building Support Specialist/Tech will provide a blend of soft and hard services support to ensure the seamless operation of the facility. This role will be responsible for a variety of tasks that contribute to both the maintenance and operational efficiency of the site. Soft services support will include ensuring the functionality of meeting spaces, supporting client tours, maintaining signage, managing office supplies, and assisting with events. Hard services support will involve performing routine and emergency maintenance tasks related to plumbing, electrical, HVAC, carpentry, and painting, ensuring that the property is well-maintained, compliant with safety standards, and meets high-quality standards.

Pay: $32.00 - $36.00 per hour (USD)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Frontline

Responsibilities

Key Responsibilities
The Building Support Specialist/Tech will be expected to respond to maintenance requests in a timely manner, conduct preventive maintenance, and assist with inventory management. This position requires a proactive, customer-oriented individual who thrives in both technical and support environments.
Soft Services Support:
Complete conference room rounds: Check lighting, meeting equipment, furniture, and stocking supplies.
Tech Support: File tickets for malfunctioning meeting equipment.
Signage: Update and replace signage throughout the building as needed on a weekly basis.
Tours: Support new hire tours for the client showcasing the property and answering questions about the site.
Supplies inventory: Collaborate with the Facilities Coordinator to monitor, control, and replenish office supplies for the site.
Waste pickup: Monitor and oversee the pick-up of e-waste bins throughout the floors in collaboration with the facilities coordinator.
Event support: Provide event support in a timely and courteous manner. Subject but not limited to moving chairs, tables, soft seating, stocking supplies, connecting desk power, checking meeting equipment, hanging signs, coordinating janitorial support, etc.
Hard Services Support:
Routine Maintenance: Perform daily maintenance tasks, including but not limited to, plumbing, electrical, HVAC, carpentry, and painting, to ensure the property is well-maintained and meets high standards.
Repair Work: Respond to maintenance requests in a timely and efficient manner, ensuring that all repairs are completed to the highest standards.
Preventive Maintenance: Conduct regular inspections and preventive maintenance of equipment, systems, and common areas to prevent potential issues and ensure everything is in optimal working condition.
Safety Compliance: Ensure all maintenance activities are carried out in compliance with safety regulations and company policies, including the proper use of personal protective equipment (PPE).
Emergency Response: Be on call for emergency maintenance issues, responding promptly.
Inventory Management: Assist in maintaining an inventory of maintenance supplies and equipment, ordering replacements as necessary to ensure timely repairs.
Documentation: Maintain accurate records of maintenance work, including work orders, preventive maintenance logs, and equipment service history.
Service Requests, CMMS, and Performance:
Own work-order and service-request governance, including intake, priority, dispatch, owner, dependencies, service-level timing, customer updates, evidence, repeat work, and verified closure.
Monitor service levels, aging work, backlog, preventive maintenance, repeat issues, response quality, and customer feedback; identify data gaps and correct them.
Use dashboards, action registers, inspections, and service reviews to surface emerging risks, remove barriers, and track corrective actions to completion.
Keep operating procedures, site records, work history, inspections, action logs, and reporting accurately and audit ready.
Safety, Compliance, and Risk:
Reinforce safe work practices, stop-work expectations, hazard and incident reporting, required training, contractor controls, and site safety requirements.
Escalate safety or regulatory threats, critical outages, repeated failures, access disruptions, and other material risks promptly; remain engaged through resolution.
resolution.

Qualifications

What You'll Bring:
At least five years of progressive facilities, workplace, property, or site-services experience.
Experience managing work orders, preventive maintenance, inspections, vendor performance, and customer expectations.
Working knowledge of CMMS/work-order systems.
Experience with platforms such as Corrigo, ServiceNow, or other CMMS, and tools for dashboards, budgets, vendor scorecards, and action tracking. 
Experience in a client-facing, multi-site, high-availability, or mission-critical environment.
Preferred Skills and Certifications:
Bachelor’s degree in business, engineering, operations, or a related field, or a High school Diploma or equivalent. Equivalent technical, military, facilities, or operational leadership experience is considered.
Strong knowledge of building systems, including HVAC, plumbing, electrical, and carpentry. Ability to troubleshoot and repair complex systems.
Communication - Good communication skills, both verbal and written, with the ability to interact professionally with clients, management, and vendors.
Problem-Solving - Ability to diagnose problems, identify solutions, and execute repairs efficiently and effectively.
Physical Requirements - Ability to lift heavy objects, work in various weather conditions, and stand or walk for extended periods.
OSHA 10 or 30, First Aid/CPR/AED, incident response, or business-continuity training, where relevant to the assigned site.
Proficiency with Google Workspace, Microsoft 365, or similar productivity tools.

The Successful Candidate is:
Highly organized and dependable.
Detail-oriented and process driven.
Employee and customer focused.
Proactive rather than reactive.
Comfortable following up and driving tasks to completion.
Able to work independently while collaborating effectively with a broader team.
Adaptable and comfortable working in an evolving environment.
Able to identify potential issues before they impact the employee experience.
Visible and connected to employees and customers, and consistent about following issues through verified resolution.
A capable people-leader who sets expectations, gives direct feedback, develops talent, and addresses performance gaps fairly.
Client-centered while protecting ABM reporting lines, approved scope, service levels, and decision rights.
Being agile in an ambiguous environment.
Working Environment & Role Requirements
Operating within a fast-paced, professional account environment, this role may support personnel across multiple locations or functional teams. Depending on business demands and priorities, occasional travel and schedule flexibility will be expected.
Our Standard of Excellence
Every position supporting this client carries a shared expectation: take ownership, uphold the highest standards, adapt with purpose, and deliver work that earns trust. Whether leading teams, managing operations, or executing critical technical work, every individual contributes directly to the safety, reliability, and performance of this account.
Travel Requirements: N/A

About Company

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)