Building Supervisor

Building Supervisor | Burnsville YMCA | $16.37 per hour | Part-Time

At a Glance:

Help create a safe, welcoming, and positive YMCA experience for members and guests. As a Building Supervisor, you'll monitor facility safety, respond to member needs, support membership operations, and serve as a key point of contact during facility incidents and emergencies.

Schedule:

• Schedule varies based on branch needs
• May include evenings, weekends, and holidays
• Active role requiring regular facility patrols and monitoring
• Fast-paced environment with frequent member interaction

Pay:

The salary for this position is $16.37 hourly. We take into consideration an individual's background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.

1. Job Summary:

The Building Supervisor is responsible for monitoring and securing the safety of YMCA facilities ensuring members and guests receive exceptional customer service. The incumbent conducts walk-throughs and patrols the facility to preserve order and protect property. The incumbent may assist in membership duties and respond to member questions and concerns.

2. Essential Functions:

• Tour the facility on a regular basis and complete building checklist.
• Provide a high level of service to members, guests, and program participants.
• Assist in monitoring membership desk activities such as cash handling, locker distribution, merchandise inventory, and security procedures.
• Take the lead in problem solving building situations during the work shift.
• Warn persons of rule infractions and evict violators from the building as necessary.
• Serve as the point of contact with outside authorities for emergency or disturbances to operations and safety.
• Work hands-on at the membership desk as needed.

3. Relationships:

This position reports to the Member Service Director who reports to the Branch Executive Director. The incumbent interacts regularly with members, participants, and branch staff.

4. Qualifications:

Required:

• Previous customer service experience
• Demonstrated interpersonal communication and problem-solving skills
• Willingness to work with people of diverse backgrounds

Preferred:

• Knowledge of YMCA programs and services

5. Work Conditions:

• Ability to patrol the facility regularly
• Ability to observe and provide personal assistance to others
• Ability to respond to emergency situation in a calm and efficient manner
• Ability to work in a fast paced and changing environment

6. Additional Notes:

This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from branch leadership in completing projects or performing duties deemed necessary for the branch or Association's success.