| Location | High Point, NC |
High Point University is currently seeking a full-time Building Access Technician. This is a technical position that is very customer service focused. The selected applicant will learn to build and maintain Airtable sheets, program CCURE schedules and maps, and other various programming as needed.
QUALIFICATIONS:
Education:
Experience and Training:
Knowledge, Skills, Ability:
ESSENTIAL FUNCTIONS:
o Provide quality customer service
o Assist the public with general knowledge
o Provide maps and ponchos to campus
o Take headshot photographs of all new personnel and students
o Create HPU Passports through CCURE
o Replace Lost HPU passports and charge appropriately
o Troubleshoot, fix, and/or replace damaged/malfunctioning HPU
passports.
o Assign clearances upon request to spaces on campus through
email/Airtable
o Assign parking decals in CPARK and CCURE
o Enforce policy on assigning appropriate decals and number of
decals.
o Assign temporary decals
o Intake lost items
o Record inventory in Smartsheet
o Return items to appropriate owner and record chain of custody
o Maintain backup keys to multiple spaces on campus, golfcarts,
escalators, contractor/Fire keys etc.
o Backup drop-offs point for Mailroom for large items, deliveries,
mail for Prime, etc.
o Learn and upkeep a system that has operated for over 15 years
o Organize CCURE and create efficient access systems
o Create and modify clearances as needed
o Communicate with outside departments to match access needs
o Create and maintain portals for outside department use
o Troubleshoot access issues around campus and find fixes
within software
o Adjust and create scheduled events to automatically unlock
doors and other functions around campus
o Create and monitor Door alarms for card accessed doors on
campus
o Generate automated or manual reports for space owners or
department heads
o Generate new ideas to utilize CCURE to optimize campus
security, accessibility, and efficiency.
o Create and maintain interactable maps that show door and
alarm locations around campus.
o Maintain programming of over 1k doors on campus
o Create and implement secure areas and alarm systems on
campus
o START forms - program door access for events based on digital
forms
o Approve or deny access requests based on credentials
o Build and maintain website links for various access points that
are used across campus
o Staff basketball games, concerts, etc. to provide quick access
requests to ensure smooth operations
o Staff orientations to ensure the next day passports for incoming
students.
o Provide coverage for Contractor Services office when needed
o Grant access to contractors and vendors
o Build profiles for new vendors or service providers
o Provide vests and parking passes
o Hand out assigned keys upon verification of identity
ACCOUNTABILITY:
For more information regarding this position, please contact Linda Hodgson, Manager of Information and Applications at lhodgson@highpoint.edu.