Building Access Technician

High Point University

  • High Point, NC
  • 10 days ago

    Highlights

    ESSENTIAL FUNCTIONS: Open and operate the Wanek Security Services Center (SSC) desk: o Provide quality customer service. The selected applicant will learn to build and maintain Airtable sheets, program CCURE schedules and maps, and other various programming as needed.

    Numbers & Facts

    LocationHigh Point, NC

    Description

    High Point University is currently seeking a full-time Building Access Technician. This is a technical position that is very customer service focused. The selected applicant will learn to build and maintain Airtable sheets, program CCURE schedules and maps, and other various programming as needed.

    QUALIFICATIONS:

    Education:

    • High school diploma or GED required

    Experience and Training:

    • Minimum 18 years of age
    • No felony convictions
    • Experience in CCURE 9000 or similar integrated access control application preferred
    • Experience with Video Edge/Victor or similar integrated video application preferred

    Knowledge, Skills, Ability:

    • Strong interpersonal and customer service skills
    • Ability to multi-task
    • Ability to handle stressful situations effectively
    • Ability and willingness to work nights, weekends and holidays

    ESSENTIAL FUNCTIONS:

    • Open and operate the Wanek Security Services Center (SSC) desk:

    o Provide quality customer service

    o Assist the public with general knowledge

    o Provide maps and ponchos to campus

    • Provide access to personnel on campus:

    o Take headshot photographs of all new personnel and students

    o Create HPU Passports through CCURE

    o Replace Lost HPU passports and charge appropriately

    o Troubleshoot, fix, and/or replace damaged/malfunctioning HPU

    passports.

    o Assign clearances upon request to spaces on campus through

    email/Airtable

    • Maintain Card Printers/encoders
    • Parking decals

    o Assign parking decals in CPARK and CCURE

    o Enforce policy on assigning appropriate decals and number of

    decals.

    o Assign temporary decals

    • Lost and Found

    o Intake lost items

    o Record inventory in Smartsheet

    o Return items to appropriate owner and record chain of custody

    • Safekeeping

    o Maintain backup keys to multiple spaces on campus, golfcarts,

    escalators, contractor/Fire keys etc.

    o Backup drop-offs point for Mailroom for large items, deliveries,

    mail for Prime, etc.

    • Upkeep CCURE

    o Learn and upkeep a system that has operated for over 15 years

    o Organize CCURE and create efficient access systems

    o Create and modify clearances as needed

    o Communicate with outside departments to match access needs

    o Create and maintain portals for outside department use

    o Troubleshoot access issues around campus and find fixes

    within software

    o Adjust and create scheduled events to automatically unlock

    doors and other functions around campus

    o Create and monitor Door alarms for card accessed doors on

    campus

    o Generate automated or manual reports for space owners or

    department heads

    o Generate new ideas to utilize CCURE to optimize campus

    security, accessibility, and efficiency.

    o Create and maintain interactable maps that show door and

    alarm locations around campus.

    o Maintain programming of over 1k doors on campus

    o Create and implement secure areas and alarm systems on

    campus

    • Campus Requests

    o START forms - program door access for events based on digital

    forms

    o Approve or deny access requests based on credentials

    • Website

    o Build and maintain website links for various access points that

    are used across campus

    • Special Events

    o Staff basketball games, concerts, etc. to provide quick access

    requests to ensure smooth operations

    o Staff orientations to ensure the next day passports for incoming

    students.

    • Contractor Services

    o Provide coverage for Contractor Services office when needed

    o Grant access to contractors and vendors

    o Build profiles for new vendors or service providers

    o Provide vests and parking passes

    o Hand out assigned keys upon verification of identity

    ACCOUNTABILITY:

    • Ensures the safety and well-being of the HPU community

    For more information regarding this position, please contact Linda Hodgson, Manager of Information and Applications at lhodgson@highpoint.edu.

    Similar Jobs

    See more jobs