Service Advisor (High Earning Potential)Jerry Seiner Las Vegas Buick GMC - Las Vegas, NV$70,000 - $120,000+ Income Potential | High-Volume Store | Immediate OpportunityBuild relationships. Earn trust. Drive results.Join our team as a Service Advisor who puts customers first, confidently recommends needed services, and follows through from write-up to delivery. We're looking for someone who combines strong customer service and sales skills with a positive, team-focused attitude.What You'll DoWelcome customers, listen to their concerns, review service history, and recommend needed maintenance.Clearly explain technician findings, repair options, value, and pricing, and confidently ask for the sale. Utilize technician inspections, photos, and videos to support personal conversations with customers.Set realistic expectations for cost and timing, provide proactive updates, and address concerns promptly.Follow up on unanswered or declined recommendations, answer questions, and handle objections respectfully.Prepare accurate estimates, obtain authorization before repairs or cost changes, and document approvals, declined work, and customer communication.Verify warranty coverage and follow manufacturer documentation and approval requirements.Work closely with Advisors, technicians, Parts, and support staff to coordinate repairs, help during busy periods, and deliver a smooth customer experience.Review completed repairs and charges at delivery and follow up to ensure satisfaction.Help achieve department goals for customer experience, hours sold, and profitability.What We're Looking ForAutomotive experience is desired, especially in service advising, parts, or automotive customer service. Strong customer service and sales candidates are also encouraged to apply.Clear communication, organization, and consistent follow-through.Confidence recommending services while earning customer trust.A team player who shows respect, accepts coaching, and takes accountability.Ability to manage multiple priorities and learn new systems. CDK and Xtime experience is a plus.What We OfferMedical, dental, vision, and life insurance options.401(k) retirement plan with company match.Paid holidays, PTO accruing from day one, and Sundays off.Employee discounts on vehicles, parts, service, and body shop labor.Education and tuition reimbursement opportunities.Career development and a supportive culture guided by our five core values: Excellence, Standards, Loyalty/Trust, Engagement, and Balance.Apply today to join Jerry Seiner Las Vegas Buick GMC and help us Make Friends to Last a Lifetime!Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.
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