The BSW Project Manager will support optimization of our buried service wire-based functions, advocating for, and collaborating with the buried service wire contractors to maximize operational efficiency. Scale of Responsibility: " 1-4 BSW contractors " Support buried drop tickets across multiple states " Work in concert with contractors and field personnel to drive an exponential increase in buried service wire installations and growth. Key Responsibilities: " Jeopardy Management: Point of contact for customer BSW escalations. " Conduct regular meetings with drop vendors to drive % of drops placed before due date. " Escalate unresolved issues when needed. " Proven ability to coordinate activities, track progress, and follow through on issues to resolution. " Strong problem solving skills with the ability to identify potential barriers early and proactively address them. " Highly organized, detail oriented, and capable of managing multiple permits and priorities simultaneously. Qualifications: " Bachelor s degree or equivalent practical work experience " Customer-centric mindset " Ability to prioritize, organize and accomplish multiple and broad range of initiatives within pressured timeframes. " Ability to effectively implement processes where necessary for successful program delivery " Apply expert functional and critical thinking skills to resolve business challenges. Excellent knowledge of Excel is a must have. Bonus Points For: " 2 5 years of telecom, construction, engineering, permitting, or project coordination experience. " Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes. " Experience managing vendors or holding partners accountable to deadlines and quality expectations. " Familiarity with IQGeo, GIS systems, or utility application systems.