Broadband Technician

Broadband Technician

Salary

$43.91 - $53.36 Hourly

Location

Ontario, CA

Job Type

Full Time

Job Number

072026 Broadband Technician

Department

Broadband Operations

Opening Date

08/10/2026

Closing Date

8/24/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

AFSCME

• Description
• Benefits
• Questions

The Position

Broadband Technician (Part-Time)

The City of Ontario has an exciting opportunity in supporting one of the fastest growing broadband fiber-optic networks? The City of Ontarios Broadband Operations Department is seeking a Broadband Technician to assist in the development and support of building and sustaining a broadband fiber optic infrastructure Citywide. The Broadband Technician, under general supervision, performs a wide range of specialized technical duties in the operation, maintenance, installation, and troubleshooting of the Citys broadband communications network. The Broadband Technician will be assigned with responding to regular, emergency and on-call support requests and maintaining accurate records of service.

This current vacancy within the Broadband Department of the Management Services Agency is for part time only and the eligibility list may be used for any full time and part time vacancies in the future.

The Ideal Candidate

The ideal candidate will possess the following:

• Self-motivated and able to work independently with minimal supervision.
• Ability to manage multiple priorities and deliver results in fast-paced, deadline-driven environments.
• Innovative thinking while approaching challenges with creativity and a solution-oriented mindset.
• Takes pride and ownership when managing assigned projects, and foster and maintain effective working relationships with employees, City officials, outside agencies, and the general public.

Additionally, the successful candidate will embody the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the Citys Customer Service Philosophy - Empathy, Respect, and Problem Solving.

The Broadband Technician is a paid, part-time/temporary position scheduled to work no more than 29 hours per week and is not eligible to participate in the Citys health insurance or retirement plans.

The following procedures will apply:

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

Broadband Operations Department

Ontario is one of Californias first municipal broadband fiber-optic networks, delivering gigabit internet service to its community through the development of the OntarioNet network. Through the City Council's visionary leadership and collaborative public-private partnerships, the ambitious initiative has resulted in a vast municipal broadband footprint, providing services to many residences and businesses in the City. The team operates with a customer-first approach and an innovative mindset to develop advanced infrastructure and services. The Broadband Operations Department is a progressive team that builds smart infrastructure to support the communitys well-being. Built with a strong sense of purpose, the team strives to deliver equitable and inclusive broadband services to all community members.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City's vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario's 2026 State of the City video by clicking on the link below as well as the other links to learn more about the City:

State of the City The Ontario Plan

Smart Ontario Downtown Ontario

Examples of Essential Functions

The essential functions typically performed by the Broadband Technician include, but are not limited to, the following:

• Performs specialized technical duties in the operation, installation, repair, and maintenance of the Citys broadband communications network.
• Performs operational and maintenance-related duties including splicing, fiber optic cable distribution changes, pulling, laying, aligning and positioning fiber optic network equipment.
• Mounts splice closures, racks, switches, and other fiber optics distribution equipment.
• Troubleshoots and installs copper and fiber optic data cables.
• Performs routine tests on the Citys fiber optic network for preventative and troubleshooting maintenance.
• Responds to emergency and non-emergency service calls.
• Maintains records and prepares reports related to maintenance activities and technical support requests.
• Reads and interprets blueprints and fiber optic design plans and diagrams.
• Performs audits of fiber optics point of presence locations, fiber strand availability, and equipment and material locations.
• Performs fusion splicing, optical connectivity testing, fiber distribution unit configuration, and activation at various locations.
• Attends safety, compliance, and technical trainings.
• Provides guidance and support for citywide broadband systems.
• Job responsibilities require travel.
• Performs other related duties as assigned.

Qualification Guidelines

Education

High school diploma or recognized equivalent.

Experience

Three (3) years of technical experience in fiber optics operations, installation, or splicing.

Desirable

• Technical certifications or post-secondary coursework in electronics, fiber optics, fiber installation, splicing, testing, and telecommunications technology.

• Bilingual proficiency in Spanish, Cantonese, or Mandarin.

Special Requirements

• Ability to work any shift, including evenings and weekends.

• Subject to after-hours and on-call duties.

Supplemental Information

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account, otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.

• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).

• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Application Process

Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the Citys online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.

Supplemental Questions

To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources/Risk Management or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.

The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here www.ontariocityemployees.org.

Employees in this classification are represented by the American Federal of State, County and Municipal Employees (AFSCME). For a list of benefits for AFSCME employees please click here 2025 AFSCME Benefit Summary

01

INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The information you provide will be reviewed and used to determine your eligibility and to further identify those applicants who are best qualified to continue in the selection process for this position. Incomplete responses, false statements, omissions, partial information or AI-generated responses may result in disqualification from the selection process. Resumes may be attached, but they will not be accepted in lieu of completing the job experience section of the application or the supplemental questions. Responses to the supplemental questions that indicate "see resume" are considered incomplete. By checking the Yes response below, I indicate that I have read the job bulletin and these instructions for completing the supplemental questionnaire. Additionally, I certify that my application and supplemental answers accurately reflect my training, education and experience; and I understand that my responses are subject to verification.

• Yes, I understand the above statement.

02

All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification. If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035. Please indicate that you have read the statement above by selecting "Yes."

• Yes
• No

03

Which of the following best describes your highest related level of education?

• High School Diploma or Equivalent
• Some College Coursework
• Associates Degree
• Bachelors Degree
• Masters Degree
• None of the Above

04

Please select the years of technical experience in fiber optics operations, installation, or splicing.

• No experience.
• Less than 1 year.
• 1 year or more but less than 2 years.
• 2 years or more but less than 3 years.
• 3 years or more.

05

Please list all the technical certification(s) you possess or post-secondary coursework you have taken that are related to electronics, fiber optics, fiber installation, splicing, testing, and telecommunications technology.

06

Are you proficient in Spanish, Cantonese, or Mandarin?

• Yes
• No

07

Please indicate which opportunities you will be interested in for the Broadband Technician classification.

• Part-Time Only
• Full-Time Only
• Both Part-Time and Full-Time

Required Question

Employer City of Ontario

Address 200 North Cherry Avenue

Ontario, California, 91764

Phone 909.395.2455

909.395.2000

Website http://www.ontarioca.gov