Job Title: Bridge-Tunnel Operations Crew Member
Location: Hampton, VA
Employment Type: Full-Time (W2)
GovFirst is seeking a dedicated and safety-focused Bridge-Tunnel Operations Crew Member to support onsite operations within the Hampton Roads Bridge-Tunnel (HRBT), Monitor-Merrimac Memorial Bridge-Tunnel (MMMBT), and related facilities in Hampton, VA.
The successful candidate is responsible for:
- Staff inspection station locations to stop and inspect vehicles for over-height conditions, hazardous materials, security threats, and regulatory violations
- Accurately document vehicle inspections, violations, and incidents, and communicate findings to the Operations Crew Lead and Control Room.
- Direct and control traffic throughout the facility using approved traffic control techniques, including hand signals, STOP/SLOW paddles, whistles, and verbal commands.
- Maintain a visible security presence and remain alert to suspicious activities, security concerns, and safety hazards.
- Investigate and report unusual or suspicious activity in accordance with established procedures.
- Assist State and Local Police, Fire, EMS, and maintenance personnel during routine operations and emergency situations.
- Respond to roadway incidents, including vehicle crashes, disabled vehicles, abandoned vehicles, debris removal, tunnel evacuations, and traffic detours.
- Provide authorized roadside assistance to motorists, including tire changes, battery jump starts, fuel assistance, and debris removal.
- Serve as a member of an Emergency Response Team and respond promptly to incidents within the assigned operational area.
- Support emergency traffic management and roadway safety operations.
- Operate patrol and support vehicles, including SUVs, passenger vans, and heavy-duty pickup trucks equipped with arrow boards and emergency equipment.
- Perform pre-trip and post-trip inspections of assigned vehicles and equipment.
- Deploy, inspect, set up, and restock Incident Response Trailers as required.
- Operate hand tools such as shovels, brooms, and other equipment used in roadway and facility maintenance activities.
- Perform housekeeping duties to maintain safe, clean, and orderly work areas.
- Conduct inspections of facilities, grounds, buildings, and multi-story industrial structures.
- Process over-height vehicle violations at HRBT and MMMBT, including escorting vehicles and coordinating turnaround procedures.
- Provide wide-load vehicle escorts using designated vehicles and equipment.
- Monitor roadway conditions for congestion, lane closures, signal malfunctions, roadway hazards, and other operational concerns.
- Communicate professionally and effectively with motorists, coworkers, supervisors, emergency responders, and Control Room personnel.
- Operate two-way radio systems, telephones, and computer-based communication systems.
- Complete accurate inspection reports, vehicle logs, incident reports, and other required documentation.
- Relay timely and accurate operational information to supervisors and Control Room personnel.
- Perform light to moderate manual labor, including lifting up to 50 pounds, standing, sitting, walking, bending, pushing, pulling, and carrying equipment.
- Perform additional duties as assigned by a Supervisor or Senior Project Manager.
Requirements
Required Skills & Qualifications:
- Ability to meet the physical demands of the position in all weather conditions.
- Strong situational awareness and the ability to multitask in a fast-paced environment.
- Scheduling flexibility, including weekends, holidays, rotating shifts, and emergency assignments.
- Field operations experience preferred.
- Strong customer service skills and professional demeanor.
- Ability to work effectively under pressure and respond appropriately during emergency situations.
Education & Experience Requirements:
- High School Diploma or GED required.
- Knowledge of traffic control operations, rules, procedures, and roadway safety practices.
- Familiarity with Hampton Roads interstate highways and local roadway systems.
- Strong verbal and written English communication skills.
- Spanish bilingual skills are a plus.
- General working knowledge of vehicle maintenance and inspection procedures.
- Experience using radio, telephone, dispatch, and communication systems.
- Computer proficiency, including Windows-based applications and Apple devices.
Required Work Authorization:
Required Licensing & Background Check:
- Valid driver’s license required.
- DMV records check required.
- Pre-employment drug screening required.
- Fingerprint-based Criminal History Records Check required.