The Brand Training Manager is responsible for the development, production and overall project management of retail Sales and After Sales training materials for North America. The role functions as an integral team member -- partnering with writers, instructional designers, video producers, graphic designers, and interactive specialists on a wide variety of projects to ensure materials are created and delivered on time and within budget. Projects may include web, mobile, live, print, video and experiential elements, with exposure to a variety of different organizations, management levels, and cultures across Stellantis.
Responsibilities include but are not limited to:
Serve as the Liaison between the Brand team and the Performance Institute Development Team
Understand training and communication objectives and work with the Performance Institute team to formulate and present a plan that will achieve the respective goals
Understand and communicate changes to Vehicle lineups, specifications, brand messaging and any other relevant information to Performance Institute Team Members
Lead the development, production and execution of content for sales support tools, dealer training, product information tools (including iShowroom) and websites
Oversight of the development of marketing programs and training to support the communication of vehicle features, benefits and availability
Resource allocation requests to complete project tasks to meet deadlines
Interface with all levels of the organization to communicate Stellantis objectives and manage projects to completion
Manage and communicate with multiple cross-functional project teams, vendors, SMEs and stakeholders throughout all stages of the project life cycle from design, development, launch, measurement (KPI) to project close
Organize and maintain content libraries and asset lists
Ensure projects meet or exceed quality criteria and business needs
Identify potential risks to project implementation (deviation of milestones, budget, timelines)
Maintain and track project changes (year-to-year changes, including budget, resources)
Maintain a thorough understanding of current Stellantis and Brand advertising/marketing themes to ensure message consistency and impact
Create, distribute and maintain various status, progress and forecast reports to project teams, Brand teams and upper management
Create, distribute, maintain and continuously implement all project plans to ensure all projects timing deadlines are met
Assist financial team for project budgets, forecasts, timely vendor invoice submission and invoice approvals
Basic Qualifications:
Bachelor's Degree and/or equivalent work experience
5+ years project management related experience
Ability to work autonomously and make key decisions on high-profile programs
Excellent organizational and project management skills
Experience with working in and adapting to an agile environment
Excellent project management and process improvement experience
Vendor management experience
Excellent and demonstrated analytical and problem-solving skills - problem solver who can synthesize information and knowledge to achieve a viable business solution
Time management, ability to prioritize work to balance multiple projects and deadlines within budget parameters
Knowledge of Microsoft Project, Word, Power Point, and Excel
Preferred Qualifications:
Project management certification (PMP)
General automotive systems and component knowledge
General knowledge of financial budget processes and approvals
Knowledge of Adobe CS software, including Photoshop, Illustrator, or InDesign
Detail orientated, strong verbal, written and interpersonal skills
High level of professionalism; self-directed and motivated
Demonstrated ability to work collaboratively and collectively with all project stakeholder