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Branch Manager

Supply Technologies LLC

  • Rochester, NY
  • 4 days ago
  • Full-time

Highlights

In collaboration with sales, manage customer contract renewal activities, ensuring agreements are reviewed, renewed, and executed in a timely manner to support business continuity and customer retention. Review and manage branch financial performance, including sales forecasting, inventory forecasting, operating expenses, accounts payable, and staffing costs.

Numbers & Facts

LocationRochester, NY
Job TypeFull-time

Description

  • Lead and manage day-to-day branch operations to achieve safety, sales, service, operational, and financial objectives.
  • Manage customer order fulfilment activities and oversee On-Time Delivery (OTD) performance to ensure customer requirements are met.
  • Develop and maintain strong customer relationships through regular engagement, issue resolution, and proactive communication.
  • Identify opportunities for business growth and work with customers to develop solutions that enhance customer value.
  • Support Sales and Operations Planning (S&OP) activities by providing insight into customer demand and operational requirements.
  • Manage branch staffing levels, workforce planning, recruitment, onboarding, training, and employee development.
  • Establish employee objectives, conduct performance reviews, and promote a positive and engaging work environment.
  • Ensure compliance with company safety, housekeeping, security, quality, and operational policies and procedures.
  • Review and manage branch financial performance, including sales forecasting, inventory forecasting, operating expenses, accounts payable, and staffing costs.
  • Monitor branch performance metrics including OTD, quality performance, inventory management, shortages, and profitability.
  • Promote and lead continuous improvement initiatives to enhance productivity, efficiency, and customer service.
  • Ensure adherence to ISO standards and regulatory requirements.
  • Oversee facility maintenance and ensure equipment is operated safely and effectively.
  • Lead safety initiatives and ensure compliance with company, local, and regulatory safety requirements.
  • Conduct regular operational reviews and performance meetings to drive accountability and business results.
  • In collaboration with sales, manage customer contract renewal activities, ensuring agreements are reviewed, renewed, and executed in a timely manner to support business continuity and customer retention.

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