BRANCH MANAGER - Material Handling (46302)

Branch Manager - Material Handling

Sign-On Bonus: $2,000

Join the Arnold Machinery Team

At Arnold Machinery, our people are our greatest asset. For decades, we have built our reputation on delivering exceptional customer service and industry-leading support throughout the Western United States. We believe that outstanding customer satisfaction starts with outstanding employees.

As a Branch Manager, you will lead all aspects of branch operations, drive sales growth, develop team members, and ensure an exceptional customer experience. This is an excellent opportunity for a motivated leader who thrives in a fast-paced environment and is passionate about building high-performing teams.

Position Summary

The Branch Manager is responsible for the overall management and success of the branch, including sales performance, operational excellence, financial accountability, inventory management, customer satisfaction, and employee development. This role works closely with Division Leadership and other branch managers to achieve company goals and maintain Arnold Machinery's commitment to service excellence.

Essential Responsibilities

Branch Leadership & Operations

• Direct and oversee all branch operations.
• Lead, coach, and develop branch personnel.
• Recruit, hire, train, and supervise branch employees.
• Conduct regular performance reviews and employee development discussions.
• Promote and reinforce Arnold Machinery's Silver Service culture and customer service standards.
• Ensure efficient and proper use of company vehicles and equipment.
• Stay informed on manufacturer products, programs, and policies.
• Collaborate with Division Leadership to achieve strategic goals and objectives.
• Partner with other branch managers to support company-wide sales, inventory, and operational initiatives.
• Perform additional duties as assigned.

Sales & Business Development

• Drive branch sales growth and profitability.
• Support sales initiatives and customer retention efforts.
• Develop and maintain strong customer relationships.
• Monitor branch performance and implement strategies to achieve sales goals.

Financial & Asset Management

• Manage and protect company assets, including:

• Inventory

• Accounts receivable

• Fixed assets

• Develop and manage monthly and annual budgets.

• Assist with accounts receivable collections and aging management.

• Review branch expenses for accuracy and budget compliance.

• Ensure accurate inventory ordering, receiving, and tracking.

Administrative Responsibilities

• Supervise branch accounting and administrative functions.
• Ensure billing and pricing accuracy.
• Verify invoices and submit payments in a timely manner.
• Match receipts to statements and ensure documentation accuracy.
• Submit required financial and accounting reports to Division Administration on schedule.
• Maintain accurate inventory records and controls.
• Track employee timecards, attendance, vacation, and sick leave.
• Order office supplies and operational materials as needed.
• Ensure branch processes operate efficiently and effectively to support customers.
• Learn and utilize the NDS computer system for branch operations.
• Support division initiatives and special projects as needed.

Qualifications

Required

• High school diploma or equivalent.
• 2-4 years of management or leadership experience.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong organizational, communication, and problem-solving skills.
• Ability to learn and adapt to new technologies and business systems.

Preferred

• Experience in the material handling, heavy equipment, industrial equipment, or related industry.
• Inventory management and budgeting experience.
• Customer service and sales leadership experience.

Physical Requirements

• Ability to sit for extended periods.
• Ability to communicate effectively by phone and in person.
• Ability to read and work with electronic and paper documents.
• Ability to walk throughout the branch and work areas.
• Ability to hear and respond to verbal communications.
• Ability to bend, stoop, and move as necessary to perform job duties.
• Ability to stand for extended periods when required.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Benefits

Arnold Machinery offers a competitive compensation and benefits package, including:

• Sign-On Bonus of $2,000
• Paid Sick Leave
• Paid Vacation
• Paid Holidays
• Company-paid medical insurance for associates and eligible family members (currently 100% employer-paid premium)
• Dental and Vision Insurance
• 401(k) and Roth 401(k) with Company Match
• Quarterly and Annual Bonus Programs
• Company Stock Program for associates with 5+ years of service
• Career development and advancement opportunities

Equal Employment Opportunity

Arnold Machinery is an Equal Opportunity Employer, Affirmative Action Employer, and Right-to-Work Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees. Reasonable accommodations will be considered on a case-by-case basis for qualified individuals with disabilities.

Arnold Machinery participates in E-Verify.