Branch Manager

Our client is looking for a motivated Branch Manager to help lead and grow their new location in Macon, GA. This is an exciting opportunity for someone with experience in heavy equipment, parts, service, or a related industry who wants to play a key role in building a growing branch from the ground up.

The Branch Manager will oversee the parts and service side of the branch while working closely with customers, technicians, sales, and company leadership. The ideal candidate will be hands-on, business-minded, and comfortable taking ownership of a growing operation.

What You'll Do

• Oversee daily parts and service operations for the Macon branch
• Help establish the branch and build its local customer base
• Lead, support, and develop branch employees
• Coordinate with technicians and service personnel to keep work moving efficiently
• Work with customers to understand their equipment and service needs
• Identify opportunities to grow parts and service revenue
• Partner with the sales team to support customer and business development efforts
• Handle customer concerns and help resolve issues
• Establish efficient processes and maintain a strong team culture
• Monitor branch performance and communicate key needs and opportunities to leadership
• Assist with hiring and onboarding as the branch grows
• Lead by example and maintain a safe, professional, and accountable work environment

Qualifications

• Experience in branch management, service management, parts management, or a similar leadership role
• Background in heavy equipment, construction equipment, agricultural equipment, industrial equipment, or a related industry preferred
• Strong understanding of equipment parts, service, maintenance, and repair
• Experience leading or developing employees
• Ability to work effectively with customers, technicians, sales, and leadership
• Strong business development and problem-solving skills
• Understanding of basic sales, budgeting, and branch operations
• Self-motivated with the ability to take ownership and make decisions independently
• Strong communication, organization, and time-management skills
• Comfortable working in an office, shop, and customer locations
• Valid driver's license and ability to travel throughout the local market
• High school diploma or equivalent required; additional education in business or management is a plus
• Experience with CRM, service management, dealer management, or similar software is a plus

Benefits & Perks

• Health insurance
• Vision insurance
• Dental insurance
• 120 hours of PTO after 30 days of employment
• Company vehicle
• Company laptop and phone
• Monday–Friday, 7:00 AM–5:00 PM schedule
• Family-first company culture
• Supportive work environment