Branch Manager

Proven branch or multi-person ops leadership — pest, wildlife, or adjacent home services (HVAC, plumbing, electrical, lawn/landscape) strongly preferred; exceptional operators from other trades will be considered. Base $70,000–$80,000 plus a performance bonus targeting ~$20,000/year (OTE ~$90,000–$100,000), tied to branch profit, growth, and retention.

Benefits:

• Path to senior / CEO-track leadership
• Performance bonus ~$20K/yr (OTE $90-100K)
• Health insurance reimbursement options
• Fuel card after 30 days
• Paid holidays from day one
• Bonus based on performance
• Company car
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Why this role matters
Coastal Wildlife & Pest Control Services is hiring a Branch Manager in Jacksonville to own branch operations, P&L, and team performance — with a real path to broader company leadership.

We are a premium pest and wildlife company serving Northeast and North-Central Florida. This is not a caretaker role. We want a sharp operator who can run the branch like a business and grow with us.

You’ll sit beside the President, tighten what already works, and build the next layer of leadership as we scale. For the right person, this seat can grow into CEO-level responsibility.
What you’ll own

• Branch P&L, service quality, and customer retention
• Hiring, coaching, and holding field and office teams accountable
• Routing, capacity, and daily execution (FieldRoutes or similar)
• Escalations handled to a premium service standard — never race-to-the-bottom pricing
• Partnership with sales, training/QC, and operations so the branch scales cleanly

Who we’re looking for

• Proven branch or multi-person ops leadership — pest, wildlife, or adjacent home services (HVAC, plumbing, electrical, lawn/landscape) strongly preferred; exceptional operators from other trades will be considered
• Must read and own a P&L: margin, capacity, labor, and retention
• Sharp, professional, ready to take ownership and represent a premium brand
• Experience improving processes in a growing service company
• Valid driver’s license; on-site in the Jacksonville metro

Technology & AI skills we expect

• Comfortable running the branch in a modern CRM/ops stack (FieldRoutes or similar: routing, capacity, jobs, customer history) — not paper-first
• Google Workspace fluency: Sheets for branch metrics, Docs/Drive for SOPs, Gmail/Calendar for customer and team rhythm
• Phone and lead systems: RingCentral / CallRail-style call tracking and follow-up discipline
• Uses AI tools in real work today (ChatGPT, Claude, Gemini, Copilot, or similar) — not “open to learning,” already using them. Examples we want to hear:
  • Drafting customer emails, proposals, or coaching notes faster without dropping quality
  • Turning messy notes into clear SOPs, checklists, or training for techs
  • Summarizing call/recording or CRM notes into next actions
  • Building simple Sheets formulas, dashboards, or weekly scorecards with AI help
  • Researching competitors, pricing, or hiring candidates and bringing a point of view
• Curious about connecting systems (CRM marketing reporting) and flagging bad data early — you don’t need to be an analyst, you do need to use the tools instead of working around them

In your application: name 1–2 tools you use weekly and one concrete AI example from the last 90 days (what you did + the result).

Pay & growth

Base $70,000–$80,000 plus a performance bonus targeting ~$20,000/year (OTE ~$90,000–$100,000), tied to branch profit, growth, and retention. Stretch earnings above target for over-plan results. Company vehicle and fuel card after 30 days.

About Coastal

Coastal Wildlife & Pest Control Services (FL license #JB333916), HQ in Jacksonville. Premium residential and commercial pest and wildlife services across Nassau, Duval, Clay, Baker, St. Johns, Flagler, Volusia, and Putnam counties.

Apply through this posting. In your application, include one example of a P&L or operations result you owned.