Highlights
Lead and oversee sales efforts, ensuring Sales Reps utilize tools provided, effectively cover their assigned territories, and build strong, lasting customer relationships. Core Responsibilities: · Lead, mentor and grow branch personnel to achieve maximum success through team building.
Numbers & Facts
| Location | Mills River, NC |
Description
The Branch Manager will typically lead one location that generates
machine, rental, parts, and service sales in the heavy construction equipment industry.
Core Responsibilities:
· Lead, mentor and grow branch personnel to achieve maximum success through team building
· Manage assigned Field Sales Reps & Product Support staff
· Manage Branch Profit & Loss Statements
· Recruit, interview and take ownership of all hiring decisions
· Lead and oversee sales efforts, ensuring Sales Reps utilize tools provided, effectively cover their assigned territories, and build strong, lasting customer relationships
· Foster a positive Team environment with branch employees and HMC internal support staff
· Manage all branch risks to promote safety any minimize any financial loss
· Manage site maintenance and maintain a professional appearance at all assigned facilities
Key Success Metrics:
· Maintain adequate staffing levels and coverage at all branches
· Achieve Sales market share and margin objectives as assigned
· Invest frequent time in the field interacting with Sales Reps and Customers
· Maintain acceptable A/R delinquency levels
· Service WIP full awareness all WO’s 7+ days no labor & WO’s aging over 30 days
· Service Efficiency & Productivity track improvements being made
· Service Warranty Recovery & PIPs completed on-time
· Parts Margin % in line with acceptable levels
· Parts Inventory stocking levels and space requirements
· Compliance with all Parts and Service polices & procedures
· Works professionally and transparently with all other Branch Managers
Qualifications & Requirements include:
· 7 years+ relevant experience in the heavy equipment industry
· Proven track record with strong coaching, mentoring, and team building skills
· Well-developed personal networking skills
· Strong oral presentation and written communication skills
· Ability to handle multiple tasks and switch priorities effectively
· Ability to travel 25%-50%
· Proficiency with standard Microsoft Office business software and other common PC tools
· Willingness to learn new skills
· BS/BA degree preferred