Branch Coordinator | Royal Truck Body | Nashville, TN
Regular Employee | Hourly Non-Exempt | $24.00 - 28.00
What you'll do:
The Branch Coordinator plays a key role in ensuring smooth order processing and delivery while providing exceptional customer support. This role serves as a central point of communication between customers, sales, production, and accounting while maintaining accurate tracking, compliance, and timely execution of daily operational priorities.
JOB RESPONSIBILITIES:
Manage end-to-end sales order processing, including quotes, payments, order verification, and accurate system updates.
Maintain and update delivery logs, production trackers, and status reports to ensure real-time visibility of order progress and priorities.
Coordinate closely with production, upfit, and assembly teams to ensure job readiness, scheduling alignment, and on-time completion.
Oversee shipment and delivery activities, including creating bills of lading, scheduling pickups, monitoring freight, and resolving transportation issues with domestic and international carriers.
Track chassis receipt, allocation, status updates, and inventory accuracy; coordinate bailment pool reporting and VIN reconciliation.
Ensure all required documentation, job packets, and paperwork are complete, accurate, and properly distributed throughout the production and delivery lifecycle.
Serve as a key point of contact for sales, customers, and internal teams regarding order status, delivery timing, and issue resolution.
Support accounting and administrative functions, including invoice processing, PO documentation, receiving slips, and time correction records.
Coordinate outside lot inventory, truck movement, repairs, and deliveries to maintain efficient yard and shop operations.
Support onboarding and safety compliance activities by preparing, maintaining, and archiving orientation and training documentation.
Order parts and supplies as needed to support production and operational continuity.
Maintain daily operational metrics and reports, including upfit and assembly performance tracking.
What you need to be successful:
QUALIFICATIONS:
HS Diploma or GED required
Three or more (3+ years) of related experience in a manufacturing environment
Proven understanding of third-party (3PL) operations
Proficient in Microsoft 365 applications
Ability to communicate effectively
Why The Shyft Group?
Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.- Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
- Financial Security: 401(k) with match, Disability, Life Insurance
- Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care
At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!
Who we are:
The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster®, Blue Arc™, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, Builtmore™, and Independent Truck Upfitters™- are powered by 3,000+ team members across the U.S. and Canada.
Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies.
Equal Employment Opportunity (EEO)
The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.
The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify progr