Careerscape is recruiting on behalf of our client, a well-established financial services branch in Hartford, Connecticut, for an organized and personable Branch Administrator to keep daily branch operations running smoothly. This is a great opportunity for someone who enjoys being the operational backbone of a busy office, balancing customer-facing duties with behind-the-scenes coordination that keeps the branch compliant, efficient, and welcoming.
Day to day, this role feels like being the hub of the branch: greeting customers and vendors, managing schedules and cash logistics, keeping records audit-ready, and supporting branch leadership with reporting and administrative follow-through. People who thrive here are detail-oriented multitaskers who like variety in their day, stay calm under pressure during busy periods, and take pride in running a tight, well-organized operation.
Responsibilities
- Oversee daily administrative operations of the branch office
- Greet and assist customers, clients, and vendors in a professional manner
- Maintain accurate records, files, and compliance documentation
- Coordinate branch scheduling, supplies, and facilities needs
- Support cash handling, balancing, and reconciliation processes
- Prepare reports and correspondence for branch management
- Assist with onboarding and training of new branch staff
- Monitor adherence to company policies and regulatory requirements
- Handle incoming calls, emails, and general customer inquiries
- Collaborate with branch manager on operational improvements
Requirements
- High school diploma required, associate degree preferred
- 2 or more years of administrative or branch operations experience
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office and standard office software
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Comfortable working with cash handling and basic reconciliation
- Strong customer service orientation
- Ability to multitask in a fast-paced environment
Benefits
- Medical, dental, and vision insurance
- 401k retirement plan with employer match
- Paid time off and paid holidays
- Life and disability insurance options
- Employee assistance program
- Ongoing training and professional development
- Career advancement opportunities
- Employee discount programs