Booking Support Coordinator

We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. 
The ideal candidate is dependable, organized, and comfortable managing multiple details in a remote environment. 

Key Responsibilities

• Gather information regarding client needs and preferences 
• Research available options and services 
• Assist with booking and reservation requests 
• Coordinate accommodations, transportation, activities, and related arrangements 
• Review booking information for accuracy 
• Provide confirmations and important updates 
• Assist with changes and special requests 
• Maintain organized client and booking records 
• Follow up when additional information is required 
• Communicate professionally with clients and service providers 

Qualifications 

• Strong communication and interpersonal skills 
• Excellent attention to detail 
• Good organization and time-management abilities 
• Comfortable researching information online Ability to prioritize multiple client requests 
• Comfortable learning online platforms and systems 
• Reliable and professional 
• Previous customer service, reservations, hospitality, or coordination experience is helpful 

Position Highlights 

• Fully remote environment 
• Structured onboarding and training 
• Ongoing education and development 
• Access to online tools and professional resources 
• Team support