We are looking for a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details. Previous booking, customer service, hospitality, or administrative experience is helpful.
Numbers & Facts
Location
Philadelphia, Pennsylvania
Description
We are looking for a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details.
Key Responsibilities
Research options based on client preferences
Assist with booking and reservation requests
Review availability and applicable options
Coordinate accommodations, transportation, activities, and related services
Verify reservation information for accuracy
Provide confirmations and important details
Assist with modifications and special requests
Maintain accurate booking records
Follow up when additional information is required
Communicate professionally with clients and service providers
Qualifications
Strong attention to detail
Excellent communication skills
Good research and organizational abilities
Customer-focused attitude
Comfortable using online systems
Ability to prioritize requests and deadlines
Previous booking, customer service, hospitality, or administrative experience is helpful