INDECK Power Equipment Company is recruiting a full time Service Technician. The Service Technician is responsible for the start-up, troubleshooting, repair and preventative maintenance of industrial water tube and fire tube boilers. This position reports to the Service Manager.
Essential Duties and Responsibilities:
- Start-up, troubleshoot, repair and maintain a wide range of industrial boilers.
- Provide emergency field service for boilers.
- Perform mechanical, electrical and combustion troubleshooting and repair of industrial boilers in the field.
- Read and interpret equipment manuals to perform required start-up, maintenance and repairs.
- Diagnose problems, replace or repair parts, test and make adjustments in the field.
- Operate and maintain various field instruments to perform job functions.
- Ensure high level of customer satisfaction while in the field.
- Keep customer informed on the nature of the service provided and of outstanding issues.
- Recommend repairs to the customer as necessary.
- Detect faulty operations, defective material and report those or any unusual situations to proper supervision.
- Comply with OSHA Safety and Health rules.
- Manage assigned work proficiently to meet schedules and customer expectations.
- Provide training and assist customer to develop operating procedures for boilers.
- Compile job documentation such as service reports, certificates of completion, customer training forms and punch lists.
Qualification/requirement:
- Combustion and mechanical proficiency to troubleshoot problems.
- Familiarity with or ability to learn industrial PLC control systems.
- Detailed oriented.
- Good math, writing and communication skills.
- Excellent computer skills.
- Significant travel in North America is required.
Job Knowledge, Skills and Abilities:
- Capability to read and comprehend simple instructions, correspondence, and memos.
- Ability to apply commonsense understanding to carry out detailed written or oral instructions.
- Capacity to properly handle confidential information and records.
- Aptitude to analyze information in order to identify potential problems or discrepancies.
- Must be highly motivated and able to work independently.
- Ability to handle adverse situations in a professional manner.
Education/Experience:
- High School Diploma or equivalent.
- Technical training: must have industrial boiler or electrical/mechanical experience.
- 2+ years of related experience in the service or maintenance of industrial machinery with PLC control systems.
- Ideal candidate will have Fireye E-100 or Honeywell 7800 experience plus Allen Bradley logic experience.