BOH & Food Safety Director

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• BOH & Food Safety Director

BOH & Food Safety Director

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Full-time

$26.00 - 28.00 per hour

BOH & Food Safety Director

Location: Chick-fil-A Del Sur

Position Type: Full-Time (Director Level)

Reports To: Operator / Executive Leadership

Position Summary

The BOH & Food Safety Director is a senior executive leader responsible for setting the benchmark in food safety, product quality, and culinary operational excellence at Chick-fil-A Del Sur. This role directly owns kitchen operations, ensuring strict adherence to cleanliness, food prep, holding, and cooking standards, while driving corporate audit results across EcoSure/SAFE, QIV, SmartShop, and Food Safety Audits (FSA/RSA). Additionally, this Director manages Back of House (BOH) scheduling, mentors emerging culinary talent through Fast Track Strategy (FTS) development, and directly supports restaurant operations as needed to maximize store efficiencies, productivity, and overall profitability.

Key Roles & Responsibilities

1. Food Safety, Quality & Corporate Audits

• General Food Safety & Quality: Enforce uncompromising standards for food safety, temperature monitoring, shelf life, cross-contamination prevention, and peak product quality across all kitchen stations.
• EcoSure & SAFE Compliance: Lead the store's food safety culture, ensuring constant inspection readiness and top-tier execution for EcoSure and SAFE audits.
• QIV & SmartShop Evaluation: Drive kitchen protocols to meet and exceed Quality Inspection Visit (QIV) and SmartShop evaluation standards for taste, speed, accuracy, and presentation.
• FSA / RSA Audits: Oversee Food Safety Assessment (FSA) and Risk Safety Assessment (RSA) processes, immediately resolving any identified gaps or operational risks.

2. BOH Operations & Labor Scheduling

• BOH Operations: Direct daily kitchen throughput, meal prep workflows, equipment management, and assembly line efficiency to maintain fast fulfillment times and high product yields.
• BOH Scheduling: Design and optimize weekly BOH labor schedules aligned with sales volume, peak meal periods, and labor cost targets.
• BOH Training (Collaborative): Partner collaboratively with leadership to design and execute high-impact kitchen training, ensuring all BOH team members are certified and proficient across all stations.

3. Talent Pipeline & Leadership Development

• FTS (Fast Track Strategy) Development: Mentor, train, and guide high-potential BOH team members and future leaders through the Fast Track Strategy pipeline, preparing them for advancement.
• Team Accountability: Establish clear performance expectations, conduct regular evaluations, and maintain high standards of discipline, cleanliness, and teamwork in the kitchen environment.

4. Operational Support & Performance Optimization

• Operational Support: Directly support daily kitchen and restaurant operations as needed to maximize throughput, operational efficiencies, productivity, and overall restaurant profitability.

Qualifications & Core Competencies

• Experience: 3+ years of high-volume kitchen management experience in quick-service restaurants (QSR) or commercial food service (Chick-fil-A BOH leadership experience strongly preferred).
• Food Safety Expertise: ServSafe Manager Certification (or ability to obtain); deep familiarity with EcoSure, SAFE, FSA, RSA, and health department compliance standards.
• Operational & Culinary Mastery: Advanced proficiency in kitchen workflow organization, kitchen labor scheduling, inventory management, and yield control.
• Leadership & Coaching: Proven track record of building, training, and mentoring high-performing kitchen teams and developing emerging leaders.
• Operational Adaptability: Willingness to work side-by-side with the kitchen team during high-volume peak hours to optimize productivity and speed of service.

Chick-fil-A - Del Sur

17115 Camino Del Sur, San Diego, CA, 92127

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.