Body Shop Manager

Martin Automotive Group is looking for a Body Shop Manager to join our team at the Dayton Chrysler Dodge Jeep Ram. If you enjoy delivering an excellent customer experience and have prior experience working as a Body Shop Manager, we want to talk to you!

Responsibilities:

• Establish forecast goals and objectives for the department and develop plans to meet them.
• Coordinate and administer an annual operating budget for the body shop.
• Direct and schedule all activities of the body shop employees.
• Understand and comply with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA, emissions, etc.
• Develop and implement training programs for body shop employees in accordance with industry standards.
• Provide technical assistance to body shop employees when needed.
• Conduct meetings with body shop employees.
• Establish and maintain positive relationships with several insurance adjusters.
• Establish and maintain positive relationships with customers to encourage repeat and referral business.
• Provide fair estimates and explain those estimates to customers regarding costs and time required for body work.
• Follow up with customers on unsold repair estimates.
• Perform quality checks on all completed body shop repairs.
• Establish and maintain a work repair record/file (repair orders & repair estimate) by customer name for all repairs performed.
• Account for all repair orders and ensure all are completed. Prepare final billing for completed repair orders.
• Establish and maintain procedures for proper management of paint inventory.
• Maintain repair rates competitive with the prevailing market area.
• Follow policies and procedures as set forth in Personnel Policy Manual and other corporate policies.
• Any other duties as assigned.