Body Shop Customer Service Representative

Tansky Sawmill Toyota

  • Columbus, Ohio
  • 30+ days ago

    Highlights

    Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. Ability to communicate customers' interests, needs, and requests to management and sales personnel.

    Numbers & Facts

    LocationColumbus, Ohio

    Description

    Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team.Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us!

    If you have experience in retail sales, call center or any customer service role -- we want to talk to you!

    Responsibilities include but aren’t limited to:

    • Triage appointments and incoming customers
    • Answer phones and direct inquiries to the proper department and follow up in a timely manner
    • Calculate the customer’s bill using the dealership’s computer system
    • Make changes accurately and issue receipts to customers
    • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
    • File Service Repair Orders

    Requirements:

    • Excellent communication skills
    • Basic accounting skills
    • Detail-oriented
    • Experience with Microsoft Office suite
    • Automotive experience a plus
    • Ability to communicate customers' interests, needs, and requests to management and sales personnel
    • Professional personal appearance

    We Offer:

    • Medical + Dental insurance
    • 401k match program
    • Paid training
    • Paid time off

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