Bode Front Desk Agent

TMC Hospitality

  • Nashville, Tennessee
  • 12 days ago

    Highlights

    Maintain a welcoming lobby and common spaces that reflect Bode’s social, laid-back vibe. Knowledgeable (or excited to become knowledgeable) about Nashville’s neighborhoods, food, music, and culture.

    Numbers & Facts

    LocationNashville, Tennessee

    Description

    What You’ll Do

    • Welcome guests and set the tone for their stay with warmth and personality
    • Act as a Nashville insider — recommending music venues, restaurants, bars, events, and neighborhoods
    • Manage arrivals, departures, reservations, and guest communication with care and accuracy
    • Handle concierge-style requests including dining plans, directions, transportation, and event recommendations
    • Anticipate guest needs and create thoughtful, personalized moments
    • Coordinate with housekeeping, maintenance, and leadership to ensure smooth operations
    • Respond to guest requests and resolve issues with confidence and ownership
    • Maintain a welcoming lobby and common spaces that reflect Bode’s social, laid-back vibe
    • Uphold brand standards while bringing your own personality to the guest experience

    Who You Are

    • Genuinely passionate about hospitality and guest experience
    • Knowledgeable (or excited to become knowledgeable) about Nashville’s neighborhoods, food, music, and culture
    • Friendly, confident, and naturally engaging — guests love talking to you
    • Comfortable multitasking in a fast-paced, guest-facing environment
    • Tech-friendly and quick to learn new systems
    • A team player with a positive, can-do attitude

    Why Bode

    • A fun, social, design-forward hotel environment
    • A team that values creativity, personality, and connection
    • Opportunities to grow across hotel operations
    • A role where your local knowledge and passion truly matter

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