Blood Donor Technician I

Blood Donor Tech's are required to work in the Boston Blood Donor Center as well as on our Bloodmobile which is based in Waltham and travels to communities throughout Massachusetts. Provides excellent customer service, is sensitive to donor needs and fears, and handles difficult situations seeking appropriate support when necessary.

Position/Department Summary:
Obtains accurate and complete medical history information from blood donors. Makes accurate decisions about donor suitability and collects blood and/or blood products to be used for transfusion. Provides excellent customer service, is sensitive to donor needs and fears, and handles difficult situations seeking appropriate support when necessary.

Key Responsibilities:

• Obtaining accurate and complete medical history information from blood donors. Utilizing knowledge of requirements and regulations pertaining to blood donation to make accurate decisions related to donor suitability.
• Making appropriate decisions regarding donor suitability, referring any questions regarding information to nursing staff or medical director/designee when necessary.
• Selecting appropriate venipuncture sites based on knowledge of pathophysiology.
• Performing phlebotomy for collection of whole blood, routinely practiced automated and manual apheresis procedures, autologous collection and therapeutic phlebotomy following established policies and standard operating procedures.
• Monitoring donors to ensure comfort, safety and adequate blood flow. Monitoring individuals for adverse reactions initiating treatment and/or seeking assistance from nursing staff when appropriate.
• Accurately preparing, labeling and completing all containers, samples, labels and forms.
• Entering donor and donation information into computer, assuring that all information is complete and accurate as well as reassessing donor suitability. Bringing to attention of senior staff any errors that occur to ensure correction and resolution.
• Monitoring and stocking supplies. Notifying appropriate staff when re‑order levels are reached.
• Communicating with co-workers, patients, and parents and maintains a commitment to excellence and mutual respect. Is courteous to patients, family members, visitors, co-workers and other employees.
• Resolving problem situations with parents/patients or refers to senior staff as appropriate.
• Performing regularly scheduled quality control, preventative maintenance and calibration of equipment according to established SOP’s. Participating in continuous improvement efforts.
• Has knowledge of all programs offered by the department and is able to effectively communicate these to visitors, donors, patients, parents and families.
• Contributing to the teamwork within the department and works cooperatively with other departments and organizations when required

Minimum Qualifications:

• High School/GED.
• Phlebotomy experience is preferred.

Experience:

• This position is in the Blood Donor Program working with volunteer blood donors. Blood Donor Tech's are required to work in the Boston Blood Donor Center as well as on our Bloodmobile which is based in Waltham and travels to communities throughout Massachusetts. Blood Donor Techs are required to work rotating weekends.

Incentives:

• Employee Referral Bonus of $1,500.00.
• Sign on Bonus of $3,000.00.