- Operate as a Bingo Caller by clearly announcing games, calling numbers, verifying winning cards, confirming serial numbers, and closing games accurately according to house rules and compliance procedures.
- Monitor bingo sessions from the caller stand, ensuring blower operation, flashboard accuracy, sound system function, and surveillance visibility at all times.
- Sell bingo paper, electronic machine buy-ins, special games, pull tabs, and event tabs through POS stations and floor sales with speed and accuracy.
- Handle all cashier duties including keeping and balancing cash drawers, processing guest transactions, making change, and completing shift-end cash reconciliation.
- Perform paymaster duties by verifying jackpots, prize payouts, promotional winnings, and maintaining accurate bank controls and payout records.
- Work as a floor runner by selling additional paper and special games on the floor, assisting guests, delivering payouts, and responding quickly to player needs during active sessions.
- Manage pull tab sales by distributing event tabs, verifying inventory, balancing sales, and maintaining accurate records of issued and returned tab inventory.
- Serve as an inventory clerk by preparing issued paper, tracking inventory movement, and maintaining organized stock levels.
- Complete paper in/out logs by verifying issued and returned bingo paper with cashiers and maintaining compliance with inventory control procedures.
- Prepare the bingo hall before each session by setting up supplies, changing trash bags, checking equipment, and ensuring the room is guest-ready.
- Collect, clean, and return portable bingo units and equipment to designated charging stations after each session.
- Provide excellent guest service by answering questions, resolving concerns professionally, and maintaining a friendly, accurate, and efficient player experience.
- Maintain compliance with all bingo operational controls, Title 31 procedures, gaming regulations, and internal controls for cash handling, payouts, and inventory security.
- Assist management and lead attendants with special events, promotions, reporting, and daily operational support as needed.
- Maintain a clean, organized, and professional work environment while supporting team members across all bingo operations.
· Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
· Previous cash handling, cashier, or customer service experience preferred.
· Prior bingo, casino, gaming, or hospitality experience preferred.
· Strong mathematical skills with the ability to count cash, make change, and verify payouts accurately.
· Excellent communication and guest service skills with the ability to remain professional in high-volume environments.
· Ability to work flexible schedules including nights, weekends, holidays, and special events.
· Ability to stand and walk for extended periods during bingo sessions.
· Ability to lift up to 50lbs, carry, and move bingo supplies, paper inventory, portable units, and equipment as required.
· Ability to operate POS systems, bingo accounting systems, and basic computer programs efficiently.
· Must be at least 21 years of age.