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Bin Consultant

Apex Staffing

  • Bryant, Arkansas
  • 3 days ago

    Highlights

    Job Description: The Bin Consultant role begins with answering the phone in a positive manner and providing exceptional customer service, consults with customers, estimates and writes quotes for projects, and provides solutions while building lasting customer relationships. Pay: $23.00 per hour + Bonus on outbound sales Responsibilities: Book customer needs and provide quotes.

    Numbers & Facts

    LocationBryant, Arkansas

    Description

    Job Description: The Bin Consultant role begins with answering the phone in a positive manner and providing exceptional customer service, consults with customers, estimates and writes quotes for projects, and provides solutions while building lasting customer relationships. Pay: $23.00 per hour + Bonus on outbound sales Responsibilities:
    • Book customer needs and provide quotes.
    • Answer customer calls, emails, and texts with a friendly, professional, and prompt attitude.
    • Troubleshoot and resolve issues with customer orders.
    • Communicate effectively with Dispatch and other team members to ensure smooth operations.
    • Assist with driver dispatching and serve as backup for routing.
    • Help GM with truck maintenance, transport to and from shop.
    • Monitor company emails and capture new leads for follow-up.
    • Track sales, close ratios, and follow up on leads and estimates.
    • Perform some administrative tasks as required.
    Qualifications:
    • 1 year of Customer Service experience preferred.
    • Computer savvy with intermediate Microsoft Office skills.
    • CRM software experience preferred.
    • Strong order entry and processing skills.
    • Excellent phone etiquette and customer service abilities.
    • Data entry experience.
    • Highly organized, outgoing, and motivated with a professional and personable demeanor.
    • Comfortable with speaking on the phone and building relationships.
    • Trustworthy and capable of multitasking.

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