Billing Supervisor
- Syracuse
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: Oct 27 2026
- MedBest Medical Mgt
- MedBest
- Billing Supervisor, G6
- 91745
- N/A (Non-Bargaining Unit)
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Job Summary:
- Provide daily leadership, guidance, and support to medical billing staff.
- Monitor employee productivity, quality, accuracy, and overall performance.
- Establish clear expectations and hold staff accountable for meeting departmental goals.
- Coach and develop employees through regular feedback and performance discussions.
- Oversee accounts receivable follow-up and ensure aging accounts are worked appropriately.
- Monitor A/R, including accounts over 90 and 120 days, and identify areas requiring additional attention.
- Review denial trends and work with staff to resolve outstanding or recurring issues.
- Ensure claims, corrections, rebills, appeals, and payer follow-up are completed timely.
- Review productivity and performance reports to identify trends and opportunities for improvement.
- Perform quality reviews and audits to ensure accuracy and appropriate account follow-up.
- Assist with training and onboarding new employees.
- Help identify workflow improvements that increase efficiency and reimbursement.
- Work collaboratively with management and other departments to resolve billing and reimbursement issues.
- Communicate department goals, priorities, workflow changes, and expectations to staff.
- Escalate significant billing, payer, workflow, or performance concerns to management when appropriate.
Minimum Qualifications:
High School or equivalent required. Associate''s degree in related field preferred.
Experience:
Five years of progressive medical billing experience or equivalent combination of education and experience required.
Will consider an equivalent combination of education and experience.
Preferred Qualifications:
- Previous supervisory, team lead, or management experience preferred.
- Epic experience is preferred
- Strong experience in medical billing, accounts receivable, insurance follow-up, denials, and appeals.
- Knowledge of Medicare, Medicaid, and commercial insurance billing.
- Strong understanding of the healthcare revenue cycle.
- Ability to analyze A/R, denial, productivity, and performance reports.
- Strong leadership and employee coaching skills.
- Excellent communication, organization, and problem-solving abilities.
- Ability to prioritize multiple responsibilities and meet deadlines.
- Comfortable having difficult conversations and holding employees accountable when expectations are not met.
- Strong attention to detail and commitment to accuracy.
- Experience with an electronic health record or practice management system; .
- Proficiency in Microsoft Excel, Outlook, and related business applications.
Work Days:
Monday- Friday 08:00am-04:30pm
Message to Applicants:
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
G6: $23.46 - $43.53
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management