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Billing Specialist

Madison-Davis

  • Palo Alto, CA
  • 30+ days ago

    Highlights

    Participate in meetings with attorneys and leadership to discuss unbilled work, client account balances, and electronic billing activity. Partner with Accounts Receivable and Collections teams to address outstanding invoices, payment issues, and credit balances.

    Numbers & Facts

    LocationPalo Alto, CA

    Description

    • Manage a high-volume attorney billing workload, ensuring invoices are completed accurately and within established deadlines.
    • Review, revise, and finalize draft invoices based on feedback from attorneys and administrative staff.
    • Apply retainers, trust balances, and account credits in accordance with firm procedures and attorney instructions.
    • Process billing adjustments, including write-offs and other modifications, following internal policies.
    • Prepare complex client invoices involving split billing arrangements, multiple discounts, and electronic billing requirements.
    • Submit invoices through electronic billing platforms and troubleshoot submission errors or client billing issues as needed.
    • Validate billing support documentation to ensure completeness and accuracy before invoice distribution.
    • Research and resolve billing discrepancies, invoice questions, and client inquiries in a timely manner.
    • Produce billing reports, schedules, and analytical summaries to support attorneys and Finance leadership.
    • Act as a primary point of contact for billing-related matters among attorneys, administrative staff, clients, and Finance.
    • Prepare recurring financial and billing reports for Partners and management, including commentary and supporting analysis.
    • Participate in meetings with attorneys and leadership to discuss unbilled work, client account balances, and electronic billing activity.
    • Partner with Accounts Receivable and Collections teams to address outstanding invoices, payment issues, and credit balances.
    • Provide cross-functional support and backup coverage for other members of the billing team.
    • Maintain organized billing records and ensure documentation complies with internal controls and audit requirements.
    • Assist with process improvements, billing system enhancements, testing initiatives, and other departmental projects.
    • Support monthly and annual financial close activities related to client billing.
    • Perform additional responsibilities and special projects as assigned

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