Billing Services Specialist - Agency Bill

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Billing Services Specialist - Agency Bill

By / September 8, 2026

• Location: Philadelphia, Pennsylvania
• Type: Contract
• Job #106707

Job Title: Billing Services Specialist - Agency Bill

Contract Duration: 4 months, possible extension

Location: Philadelphia, PA

Work Arrangement: Hybrid

Summary

Premium collections and resolution of disputes and premium differences to maintain open receivables to a current status and increase cash flow.

Responsibilities

• Monitor and pursue collections of unpaid. Research more complex (aged) receivables that need in-depth research and reconciliation expertise.
• Reconcile more challenging premium differences and disputed transactions within current month. Place diary messages on all differences and/disputes of action taken.
• Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing.
• Collect all payments due in accordance with and within the credit term guidelines.
• Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting. Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines.
• Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved.
• Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices.
• Reports directly to the Billing Services Manager - Agency Bill

Qualifications

• Bachelors Degree or equivalent work experience in finance or accounting.
• Excellent organizational, time management and planning skills required.
• Ability to recognize and adapt to changing priorities and workflows as needed.
• Technical proficiency and experience in working with electronic inquiry systems, Excel, Microsoft Word and other applicable electronic tools.
• Willingness to display a positive, energetic and enthusiastic approach to daily work assignment.
• Demonstrate the ability to interact with agents, brokers, production and processing offices working to research and resolve problems.
• Ability to communicate well both verbally and in writing
• Demonstrate the ability to work independently with minimal supervision.
• Demonstrate the ability to identify work processes that will enhance productivity
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