Job Title: Billing Services Specialist - Agency Bill
Contract Duration: 4 months, possible extension
Location: Philadelphia, PA
Work Arrangement: Hybrid
Summary
Premium collections and resolution of disputes and premium differences to maintain open receivables to a current status and increase cash flow.
Responsibilities- Monitor and pursue collections of unpaid. Research more complex (aged) receivables that need in-depth research and reconciliation expertise.
- Reconcile more challenging premium differences and disputed transactions within current month. Place diary messages on all differences and/disputes of action taken.
- Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing.
- Collect all payments due in accordance with and within the credit term guidelines.
- Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting. Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines.
- Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved.
- Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices.
- Reports directly to the Billing Services Manager - Agency Bill
Qualifications- Bachelors Degree or equivalent work experience in finance or accounting.
- Excellent organizational, time management and planning skills required.
- Ability to recognize and adapt to changing priorities and workflows as needed.
- Technical proficiency and experience in working with electronic inquiry systems, Excel, Microsoft Word and other applicable electronic tools.
- Willingness to display a positive, energetic and enthusiastic approach to daily work assignment.
- Demonstrate the ability to interact with agents, brokers, production and processing offices working to research and resolve problems.
- Ability to communicate well both verbally and in writing
- Demonstrate the ability to work independently with minimal supervision.
- Demonstrate the ability to identify work processes that will enhance productivity