Billing & Receivables Specialist

FlexTG is the largest Brand-Neutral Managed Print Services provider with an industry-leading nationwide footprint. We are service and solutions professionals, providing support to clients of all sizes and industries from coast to coast. Our vast support network and unique proprietary technology make us more than Best-in-Class—we’re in a class of our own.

The position works a hybrid schedule in East Mesa, AZ – 3 days in office and 2 days remote. The pay range - $21-$24 an hour DOE.

Position Summary

The Contract Billing & Receivables Specialist supports the accurate application of ACH payments and assists in resolving billing discrepancies across leasing and customer accounts. This role works closely with the Contract Billing, Leasing, and Accounts Receivable teams to ensure timely and accurate payment processing. The specialist monitors auto-posting systems, investigates payment variances, and contributes to process documentation and reporting efforts.

Essential Functions and Responsibilities

• Manage daily application of ACH payments to customer invoices and leasing accounts with attention to accuracy and timeliness.
• Support team members in resolving payment discrepancies and escalating complex issues as needed.
• Monitor auto-posting functionality from leasing companies and report system errors for resolution.
• Research and document payment discrepancies between contract invoices and bank transactions; track unapplied payments for follow-up.
• Create corrective invoices, credit memos, and adjustments for leasing freight, interim rent, and other pass-through charges.
• Collaborate with Contract Billing, Leasing, and Accounts Receivable teams to gather documentation and ensure proper payment allocation.
• Assist in documenting standard operating procedures to support transparency and consistency.
• Support preparation of Lease AR aging and termination reports for account monitoring.

Qualifications and Experience

Minimum Qualifications: 

• High School Diploma or equivalent
• 1–3+ years of experience in Contract Billing, Accounts Receivable, or Cash Applications
• Strong attention to detail and documentation accuracy
• Effective communication and customer service skills
• Problem-solving and analytical abilities with a proactive mindset
• Ability to multitask and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office Suite—especially Excel—and familiarity with ERP systems

Preferred Qualifications: 

• Experience in the office technology industry—such as printer, copier, or managed print services

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment

Good working environment with the absence of disagreeable conditions.  The noise level in the work environment is usually moderate.

EEO Statement

FlexTG provides equal employment opportunities to all employees and applicants for employment.  The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.