Billing Manager

Founded in 1920, Akerman is recognized as one of the nation’s premier law firms, with more than 700 lawyers across the United States. Akerman LLP is seeking a Billing Manager to oversee and manage the firm’s billing operations, ensuring accurate, timely, and compliant billing processes while supporting attorneys, practice groups, and firm leadership.

Key Responsibilities:

• Manage and oversee daily billing operations, including invoice generation, review, and submission.
• Supervise, coach, and support billing staff to ensure consistent quality and performance.
• Collaborate with attorneys and practice teams to resolve billing issues, adjustments, and client requirements.
• Ensure compliance with Outside Counsel Guidelines, engagement letter terms, and firm policies.
• Oversee electronic billing (e-billing) processes and ensure timely submission and resolution of rejections.
• Monitor billing cycles, workflow, and deadlines to ensure timely invoicing.
• Partner with Client Accounts, Accounts Payable and Conflicts / New Business Intake support collections.
• Review and approve write-offs, billing adjustments, and exception requests, as authorized.
• Develop and implement billing process improvements and best practices.
• Prepare and analyze billing reports, metrics, and trends for management and leadership.
• Support system enhancements, testing, and training related to billing platforms.
• Maintain confidentiality of client, attorney, and firm financial information.
• Perform additional billing or financial services duties as assigned.

Essential Functions:

• Ability to perform sustained computer-based work, including billing review, analysis, and reporting.
• Ability to manage multiple priorities and meet time-sensitive deadlines.
• Ability to communicate clearly and professionally with attorneys, staff, and leadership.
• Ability to analyze financial data and exercise sound judgment.
• Ability to supervise and support staff performance and development.
• Ability to maintain confidentiality and comply with financial and data security requirements.
• Ability to work on-site in the office as required by business and operational needs.
• Ability to work on a hybrid basis when approved, consistent with firm policy and business requirements.

Requirements and Qualifications:

• 5+ years of work experience in a legal billing environment; large law firm experience preferred
• Experience working with Elite 3E, Enterprise, eBilling Hub, Paperless Proforma, IntApp Time or similar software
• Demonstrated managerial/leadership skills
• Strong organizational skills with attention to detail
• Ability to communicate effectively with all levels of personnel, vendors, and clients
• Strong analytical and problem solving skills
• Team player with the ability to multi-task and work under pressure
• Strong work ethic, integrity, and commitment to meet deadlines
• Bachelor’s degree in Accounting or Finance or 5+ years relevant work experience

We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements. EOE

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