Billing Management Associate

The Billing Management Associate position requires daily management of assigned accounts with regular and consistent follow-up on processing/reconciling claims and denied claims. Must be able to work independently with outside agencies to research and resolve billing and claims. 

• $21 an hour
• 35 hours a work week, Full Time
• Training hours
  • 7:30am - 3:30pm
  • In office 3 months
• Hybrid 2 days in office after training
• Monday - Friday, 8:30am to 4:30pm

Essential Functions

• Process billing as needed to payers of assigned accounts
• Be able to work independently and thrive in a fast paced environment
• Investigate denials and resolve all claims for payment
• Maintain Accounts Receivable spreadsheets and balances
• Work with outside and internal departments to resolve consumer issues related to Billing
• Follow internal Billing procedures for all tasks assigned
• Report any payer related issues to Seniors and/or Billing Supervisor
• All other duties assigned by the Billing Supervisor
• Ability to maintain confidentiality (HIPA) and an understanding of the Fiscal Intermediary Program and PCA Program

Competencies

• Professional, friendly and understanding
• Able to work independently as well as a team player
• Good analytical and organizational skills
• Strong attention to detail
• Excellent trouble-shooting skills
• Excellent written and verbal communication and interpersonal skills with staff, consumers and outside professionals
• Competent with data entry and basic formula understanding and application
• Strong knowledge of Microsoft Excel, Outlook and Word
• Knowledge of claims billing and software preferred
• Self-motivated
• Punctual and dependable
• Willing to learn new information daily
• Familiarity with office machines and equipment

Preferred Experience

• Claims billing
• Reconciliation
• Working with small or large volumes of data in Excel or CRM software
• Mass Health Provider On-Line Service Center or other web based billing portals

Required Education

• High School Diploma / Some college preferred 

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Travel

• No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.