This is a remote position.
Company Overview
Oates Energy is a fast-growing provider of utility submetering and billing solutions for residential and commercial properties. We help property owners recover utility costs efficiently through innovative technology, accurate billing practices, and exceptional customer support. As we continue to expand, we are seeking a detail-oriented Billing Data Entry Clerk to join our remote operations team.
Position Overview
The Billing Data Entry Clerk is responsible for accurately entering, reviewing, and maintaining billing and account information within company systems. This role supports the billing process by ensuring data is complete, organized, and entered correctly and on time.
The ideal candidate is detail-oriented, organized, comfortable working with computer systems, and able to manage repetitive data-entry tasks while maintaining a high level of accuracy. This is a remote position requiring dependable communication and the ability to work independently.
Key Responsibilities
- Enter billing, account, customer, and property information accurately into company systems
- Review data for completeness, accuracy, and consistency
- Compare source documents and account information to identify missing or incorrect data
- Update customer and account records as needed
- Assist with processing utility billing and account information according to established procedures
- Review billing-related data and flag discrepancies for further review
- Maintain organized electronic records and documentation
- Assist with account updates, corrections, and data verification
- Communicate with internal teams regarding missing or inconsistent information
- Respond to basic account and billing information requests when needed
- Follow established data-entry, privacy, and quality-control procedures
- Meet assigned deadlines while maintaining accuracy and attention to detail
- Assist with other administrative and billing-support tasks as assigned
Qualifications
- Previous experience in data entry, billing, administration, customer service, or a related field preferred
- Strong attention to detail and accuracy
- Comfortable working with computers and web-based software
- Proficiency with Microsoft Excel and Microsoft Office Suite
- Ability to enter and review information efficiently
- Strong organizational and time-management skills
- Ability to follow established procedures and work independently
- Good written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Experience with billing, accounting, property management, or utility-related systems is a plus
- High school diploma or equivalent preferred
What We Offer
- Competitive salary and benefits package
- Fully remote work environment
- Growth opportunities within a rapidly expanding company
- Collaborative team culture focused on innovation and customer success
- Meaningful work supporting utility efficiency and cost recovery
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance