The billing coordinator receives work orders from technicians and prepares the actual invoice by reviewing repair notes, parts, and labor for accuracy or amendments before applying any additional charges, special rates, or discounts prior to invoicing. The billing coordinator also manages outstanding work in progress and processes any work orders that have special requirements for billing. The billing coordinator posts time for their assigned technicians and approved their payroll in ADP.
Job Description
- Process work orders.
- Posts labor and does payroll
- Contact customers to receive PO numbers.
- Monitor work in progress according to procedure.
- Communicate with customers regarding billing issues or purchase order requests.
- Run credit card payments for COD customers
Requirements
Skills/Responsibilities
- Microsoft Office skills required
- NDS or similar operating system knowledge
- Excellent data entry, typing, and ten key skills required
- Review work orders and process for billing
- Continuous attention to detail and accuracy is a must
- Results driven
- Must be capable of multi-tasking in a fast-paced environment
- Must work well in a team environment as well as independently
- Must have a professional demeanor and excellent customer service skills (which includes interacting positively with customers and team members).
- Assist in backing up service phones if necessary.
Work Experience Requirements
2-3 years relevant experience
Education
High School Diploma or GED
Work Conditions/Physical Demands
This position is in an office setting and the noise level is generally low