POSITION SUMMARY:Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor.RESPONSIBILITIES:Assist with the daily preparation, review, and submission of insurance claims.Assist with client collections and follow-up activities.Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies.Research and follow up with insurance payers regarding claim rejections and denials.Provide accurate and appropriate documentation required for claims processing.Submit claim status inquiries through insurance payer portals.Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage.Prepare and submit corrected claims as needed.Verify client insurance coverage, eligibility, and benefit information.Maintain accurate records and document detailed, professional notes in patient files as needed.Meet daily productivity and performance goals as outlined by Billing Department Manager/Supervisor.Maintain a professional appearance and conduct in an office environment.Follow all company policies and procedures and address concerns through the appropriate chain of command.Other duties as assigned by ManagementCompetencies/Qualifications (Knowledge, Skills, and Abilities): Customer ServiceExcellent verbal and written communication skillsPhone CommunicationManaging PerformanceProactive natureSoftware ProficiencyExcellent interpersonal skillsMeticulous attention to detailProblem Solving/Analysis MS Office Advanced; specifically, MS ExcelEducation, Experience and Qualifications:2 years of billing or business experience required.Minimum of 1 year working in office setting providing customer service.Facility billing experience preferred.Minimum of an Associate Degree preferred.Experience with Ritten EHR system preferred.Other Condition: Authorized to work in the USWe are an equal opportunity employer Covenant Family Solutions conducts background and refernces checks on all persons being offered employment.